About the role
About Pylon
Pylon is the AI-Native Support Platform for B2B companies. We consolidate ticketing, account management, knowledge base, AI agents, analytics, and chat into one product. Over 1000 customers use Pylon to run their post-sales motion.
We're Series B, well-funded ($51M total raised from Y Combinator, General Catalyst, a16z, and Bain), and growing pipeline 15% MoM.
We want someone who can scale with us from 10M ARR to 100M ARR and beyond. Someone who wants to build the financial infrastructure from the ground up who's lived it before.
What You'll Do
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Be the expert in the room. We need someone who can challenge our decisions and add rigor to how we plan for the company. Proactively identify the unknown unknowns. We don't know about finance, you do.
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Work closely with GTM as a RevOps-leaning Head of Finance. How do we maintain the sustainable growth we've had up to this point? How do we accelerate it?
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Take the numbers and weave it into a story. Our data is relatively clean, but we can't deeply analyze it. Extract those hidden insights to transition us from vibes-based to evidence-based decisions.
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Build the entire finance function from scratch - owning our accounting firm, implementing FP&A, and establishing real-time visibility into burn and spending.
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Be a strategic partner to leadership, challenging headcount decisions, evaluating sales targets, negotiating major contracts, and providing the financial rigor behind every big decision.
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Leverage modern finance tooling to scale operations without building a large team.
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Own planning and forecasting for 2026+, building scenarios across revenue, hiring, and burn to help leadership see around blind corners
