Head of Sales (Healthcare SaaS – RPM / RTM / CCM)

Sales Strategy & Revenue Growth

• Develop and execute a comprehensive sales strategy aligned with LunaJoy’s growth objectives and mission.
• Own revenue targets, pipeline performance, and sales forecasting across all sales channels.
• Identify new market opportunities and refine go-to-market strategies within the healthcare SaaS and digital health space (RPM / RTM / CCM).
• Drive predictable, scalable revenue growth through data-driven decision-making.

Team Leadership & Development

• Build, lead, and mentor a high-performing sales organization, including hiring, onboarding, training, and performance management.
• Establish a culture of accountability, continuous improvement, and customer-centric selling.
• Develop sales playbooks, best practices, and standardized methodologies for consistent execution.
• Partner with Sales Operations and Enablement to ensure the team has the tools and resources needed to succeed.

Sales Operations & Process Optimization

• Design and optimize end-to-end sales processes from lead generation through close and handoff to Customer Success.
• Ensure alignment between Sales, Marketing, Customer Success, Finance, and Operations teams.
• Oversee CRM strategy and data integrity (Salesforce, HubSpot, Go High Level, or similar tools).
• Implement KPIs, dashboards, and reporting to track performance and identify improvement opportunities.

Forecasting & Strategic Planning

• Own sales forecasting, pipeline management, and revenue planning in partnership with Finance and Leadership.
• Analyze trends, conversion rates, and sales-cycle performance to continuously refine the strategy.
• Contribute to annual and quarterly business planning and budgeting processes.

Customer & Market Engagement

• Act as a senior representative of LunaJoy in key customer relationships and strategic partnerships.
• Gather voice-of-customer insights to inform product, marketing, and service improvements.
• Stay current on healthcare regulations, industry trends, and competitive landscape within digital health and SaaS markets.
• You have a track record of selling into US health systems and understand the nuances of RPM reimbursement.

Qualifications and Skills

Required:

• Bachelor’s degree in Business, Marketing, Healthcare Administration, or related field (MBA preferred).
• 7+ years of experience in sales leadership roles with at least 3–5 years selling Health Tech, RPM, RTM, or CCM products.
• Proven track record of building and scaling sales teams and achieving revenue targets.
• Strong understanding of SaaS sales models, pipeline management, forecasting, and revenue operations (RevOps).
• Experience selling to U.S. healthcare providers (clinics, practices, or health systems).
• Hands-on experience with CRM and sales technology platforms (Salesforce, HubSpot, Go High Level, or similar).
• Strong data analysis and reporting skills with the ability to translate metrics into actionable strategy.
• Excellent cross-functional leadership and collaboration skills.
• Exceptional communication, negotiation, and executive presence.
• Ability to thrive in a fast-paced, mission-driven, remote-first environment.
• Open to nearshore/offshore candidates with relevant RPM/RTM/CCM sales experience.

Nice to Haves

• Experience in mental health, behavioral health, or women’s health services.
• Knowledge of healthcare regulations (HIPAA and compliance considerations in sales and marketing).
• Experience implementing sales automation and enablement tools (Outreach, SalesLoft, Gong).
• Background in scaling startups or high-growth healthcare organizations.
• Understanding of sales compensation design and incentive programs.
• Experience with subscription-based or value-based care revenue models.

Why LunaJoy?

Mission-Driven Purpose

Be part of an organization dedicated to improving access to mental health care and empowering women through transformative, compassionate care.

Flexibility & Work-Life Balance

Fully remote work environment with flexibility to work from anywhere while staying connected to a supportive and collaborative team.

Collaborative & Inclusive Culture

Join a diverse community of professionals who share a passion for making a difference. We foster growth, inclusion, and mutual support.

Rewarding Compensation

We offer competitive compensation based on location and experience, along with bonuses and opportunities for advancement as we expand our impact.

Compensation & Benefits

• Compensation Range: $1,500 – $2,000 USD per month (based on location, experience, and qualifications)
• Access to educational resources and a supportive community of like-minded professionals.

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.