Manager, Account Management

Job Application for Manager, Account Management at Huntress Back to jobs New Manager, Account Management United States of America Apply Role: Manager, Account Management Location: Remote US Compensation Range: $190,000 to $210,000 OTE (70/30 split) plus equity What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. What You’ll Do As Manager of Account Management , you will lead and develop a team of quota-carrying Account Managers responsible for driving Net Revenue Retention (NRR) through product expansion, cross-sell, and renewals across Huntress’ customer and partner (MSP) base. This role is central to scaling Huntress’ post-sale growth motion. You will own the performance of your team across expansion, retention, and partner engagement, ensuring customers and partners continue to realize increasing value from the Huntress platform as their businesses grow. You will operate as a people leader, coach, and operator—establishing clear expectations, reinforcing execution rigor, and creating a culture of accountability, urgency, and customer obsession. You will work closely with Revenue Leadership, Marketing, Partner, and Revenue Operations teams to drive consistent engagement, effective messaging, and strong adoption across the installed base. This is a high-impact, high-visibility role , with success measured by predictable expansion, strong renewal performance, accurate forecasting, and durable partner relationships. Key Responsibilities Lead, coach, and develop a team of quota-carrying Account Managers in a high-velocity, recurring-revenue sales environment Own team performance against Net Revenue Retention (NRR) , expansion targets, and renewal rates Establish and maintain operating cadence including forecasting, pipeline inspection, deal strategy, and performance management Hire, onboard, and ramp new Account Managers while continuously developing top performers Reinforce Huntress’ culture of accountability, execution, and customer impact Partner closely with MSPs as a trusted advisor, helping them expand product adoption, improve customer outcomes, and grow their businesses Build and maintain strong executive and operational relationships within partner organizations Execute scalable customer and partner engagement motions that ensure consistent communication, education, and value realization Collaborate cross-functionally with Marketing, Partner, and Revenue Operations teams to optimize campaigns, tooling, and processes What You Bring to the Team 3+ years of experience managing quota-carrying individual contributors in Account Management or Sales roles, with direct responsibility for expansion, renewals, and forecast accuracy in SaaS or consumption-based business models Demonstrated success leading teams responsible for post-sale revenue growth , not just new logo acquisition Experience operating in a partner-led or MSP-centric go-to-market model (strong plus) Working knowledge of the cybersecurity industry (strong plus) Experience using Salesforce as a system of record and Gong (or similar conversation intelligence tools) to drive execution discipline, deal inspection, and forecasting rigor Strong bias toward action, operational discipline, and measurable outcomes Proven ability to coach, motivate, and hold teams accountable in a fast-paced, growth environment What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. 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