Operations Manager

About the role

Operations Manager | Bolt Careers Careers Business Operations Operations Manager Operations Manager The Operations team at Bolt holds full responsibility for strategy, marketplace health, and growth in Dar es Salaam. To further expand on our success story, we’re looking for a data-driven and passionate Operations Manager with a get-it-done attitude, ready to drive strategic initiatives and help transform the mobility industry in Tanzania. Location: Dar es Salaam, Tanzania View all roles Apply now About the role As an Operations Specialist you will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance! You will be leading local operations projects and working closely with other cross-functional/HQ stakeholders to support our mission to make cities more sustainable, accessible, and affordable. Main tasks and responsibilities: Own and manage Bolt’s operations strategy for Dar es Salaam, with a focus on fleet performance, marketplace health, and supply engagement Driver Growth (Acquisition Engine) – Own and scale the end-to-end driver acquisition funnel (Leads → Activation → Active), delivering sustained net activations growth with strong early retention, efficient acquisition costs, and smooth onboarding processes. Fleets (Structured Supply Growth) – Build and grow high-quality fleet partnerships, increasing reliable multi-vehicle supply and fleet GMV contribution through disciplined B2B acquisition and strong partner account management. Vehicles (Quality & Compliance Backbone) – Own vehicle onboarding, inspection, branding, and compliance standards to ensure high tagging accuracy, strong category alignment, and adherence to operational requirements. Lead initiatives to reactivate underutilized fleet vehicles and improve the performance of active drivers and fleet partners Analyze operational data and local trends to identify growth opportunities and pain points, and develop actionable solutions Build and strengthen relationships with fleet partners, drivers, and other stakeholders to increase loyalty and engagement Collaborate with HQ teams including Product, Legal, Central Operations, and Marketing to execute on strategic priorities Design and roll out city-specific growth campaigns and efficiency-enhancing initiatives Track and report on KPIs, ensure operational excellence, and continuously seek process improvements Host training sessions, workshops, and roundtables with key partners to ensure alignment and performance About you: You have 7+ years of experience in Operations, Startups, Strategy Consulting, Mobility, Logistics, or other relevant organisations You are a strong collaborator with excellent communication skills in English You are highly analytical and have a data-driven mindset with excellent Excel/Google Sheets skills, yet are not afraid to get your hands dirty if needed You have a strong motivation to solve problems creatively and efficiently You thrive in a fast-paced environment You are customer-oriented and will strive to strengthen our value proposition to ensure supply growth Experience is great, but what we look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above! Apply now and join us to make cities for people, not cars. First name Last name Email Phone Number + 372 Upload your CV Drop files here to upload or choose from your device Browse files Supported formats: .pdf, .docx (max. file size 5MB) Will you now or in the future need sponsorship for employment visa status to start or keep working with Bolt? Select an option Where did you hear about Bolt? Select an option Have you been responsible for managing an operational domain end-to-end? Yes No By ticking this box, I confirm that I have read and understand the content of the Privacy Notice and acknowledge that my personal data will be processed as part of this application. Continue to survey Submit application Fill in our Demographic Survey Please help Bolt’s diversity and inclusion efforts by completing our voluntary demographic survey. Which gender identity do you most closely identify with? (optional) Female Male Non-binary Other Prefer not to disclose What is your age? (optional) Under 21 21-25 26-34 35-44 45-54 55-64 65 or over Prefer not to disclose Are you a parent, caretaker, or legal guardian of anyone? (optional) Yes No Prefer not to disclose Do you live with any disability? (optional) Yes No Prefer not to disclose In which country do you currently live? (optional) Estonia Romania Poland Germany Other, please specify (country) Prefer not to disclose Question 1 / 5 Previous Next Submit application Your answers are anonymous and not linked to your application. By responding, you consent to Bolt processing your demographic data in accordance with our Privacy Notice . AI Disclaimer: We use Greenhouse's AI-powered Talent Matching tool to compare your application against our job requirements. Learn More Become part of our Business Operations team *Some perks may differ depending on your location. Why you’ll love it here: Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms. View team Play a direct role in shaping the future of mobility Impact millions of customers and partners in 500+ cities across 45 countries Work in fast-moving autonomous teams with some of the smartest people in the world Accelerate your professional growth with unique career opportunities Get a rewarding salary and stock option package that lets you focus on doing your best work Enjoy the flexibility of working in a hybrid mode Take care of your physical and mental health with our wellness perks Be part of an international and diverse team, in which we ensure a cooperative work environment About us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. Learn more We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission! Quick links View all 240+ open roles Products Rides Scooters E-Bikes Bolt Drive Bolt Food Bolt Market Bolt Business Bolt Plus Earn Company Support Safety Locations City solutions Get Bolt Get Bolt Food Suppliers Terms and Conditions Privacy Cookies Security Community Guidelines © 2026 Bolt Technology OÜ