About the role
💼 The Role
We're hiring Loula's founding Payer Strategy & Partnerships Lead! This is someone who thrives at the intersection of strategy, contracting, and execution. You'll own Loula's payer ecosystem. This means identifying and negotiating contracts with health plans, maintaining relationships with 20+ payer organizations in California, and building the operational infrastructure that helps these partnerships run smoothly. In addition to securing high impact payer contracts, you're building long-term, collaborative relationships where payers see Loula as a trusted partner who makes their job easier, and we see them as allies in expanding access to doula care. This is a 0-to-1 role with significant strategic influence. You'll create the playbook for how we work with health plans, then execute it day to day. You'll also serve as the internal expert on everything payer-related, ensuring Loula’s customer success, product, engineering, and revenue cycle teams know how we work with each plan. Your work directly expands the number of families doulas can serve, which means you're positively impacting one of the biggest barriers to building a sustainable doula practice.
🚀 What You'll Do
Strategic Ownership
-
Lead payer expansion strategy by identifying which health plans to pursue each quarter based on market size, reimbursement rates, member demographics, and strategic fit.
-
Negotiate contract terms with health plans on reimbursement rates, credentialing requirements, claims processes, and payment timelines.
-
Create repeatable processes for how Loula identifies, launches, and scales payer partnerships.
-
Present quarterly payer strategy recommendations to leadership including contract priorities, revenue projections, and risk assessments.
