About the role
About the Company: World is building a real human network designed to accelerate people in the age of AI. As bots and autonomous agents reshape the internet, people, institutions, and applications need a trusted way to confirm who is a real human while preserving privacy. Our products make this possible: the Orb verifies real people, World ID proves it privately, and World App enables and distributes the new applications made possible by this technology. Together, they form a new layer for AI internet. We’re one of the fastest-growing networks in tech. More than 17 million people across 160 countries have verified with World ID, and we complete over 350,000 verifications each week. World App is already among the most used wallets globally. Developers are integrating World ID to build safer online experiences and create spaces where real people can participate, earn, and be recognized in ways AI simply can’t replicate. World was founded in 2019 and launched globally in 2023. We are more than 400 people across hardware, software, AI, cryptography, mobile engineering, and global operations. Our teams come from OpenAI, Tesla, SpaceX, Apple, Google, Stripe, Meta, Coinbase, Palantir and MIT Media Lab. We’re backed by leading investors, including a16z, Khosla Ventures, Bain Capital Crypto, Blockchain Capital, Variant, Tiger Global, and Coinbase Ventures, as well as prominent operators and founders across fintech and AI. World has been featured on the cover of TIME Magazine , highlighted in Fast Company’s Next 5 in Fintech, and explored in a Bloomberg deep dive . The New York Times , Bankless and TechCrunch have all recognized our progress in identity, cryptography, AI, and global-scale hardware deployment. Our leadership is also named to the Time AI 100 . Learn more about the newest product launches from our Unwrapped event. About the team The People team is the engine behind World’s most important asset: its people. We build, support, and scale a global organization of exceptional talent. We design experiences that attract world-class builders and retain, recognize, reward, and enable them to do the best work of their lives. About the role We’re looking for a program manager who thrives in high-velocity, high-ownership environments. You’ll work with stakeholders across Talent, Finance, IT, and Engineering to shape our hiring, onboarding, and lifecycle processes, define and build infrastructure to empower drive data-decision decision making, and scale processes for the next chapter of the company's growth. This is an opportunity to build at a company scaling at startup speed with global reach. It will take creativity, judgment, and real drive . In this role, you will: Own and continuously improve processes across Talent and People Ops, identify bottlenecks and inefficiencies, and build systems and automations that eliminate repetitive manual work, improve handoffs, and keep data clean as the company scales. Own data integrity across Talent and People systems, proactively identifying gaps and failure points before they impact reporting, compliance, or trust. Define and maintain core metrics and consistent definitions across teams, with lightweight governance that keeps reporting accurate and comparable over time. Build dashboards and recurring reports that enable leaders and partners to self-serve people and talent insights quickly and reliably. Turn messy data into clear insights and recommendations, translating trends into actions leaders can take to improve speed, quality, and organizational health. You might thrive in this role if you have: Deep experience in designing and operating scalable people processes and systems and automating mundane work in fast-growing startups or scaleups Proven ability to influence and build deep partnerships with cross-functional partners to drive process enhancements across the organization Experience building and maintaining Workday reports and integrations, overseeing ETL pipelines, analyzing data using SQL, and incorporating data into storytelling that drives business decisions A problem-solver who thrives in ambiguity and has a bias for action Pay transparency statement (for CA and NY based roles): The reasonably estimated salary for this role at TFH ranges from $166,000 - $195,000 , plus a competitive long term incentive package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, vision, 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend and much more! By submitting your application, you consent to the processing and internal sharing of your CV within the company, in compliance with the GDPR