We’re looking for someone who is genuinely obsessed with healthcare, someone who responds to emails and texts with exceptional speed and serves as a trusted point of contact for both current and future customers. Healthcare is a domain you can only master by being relentlessly customer-centric. That is why we spend so much time with our users when making product decisions, and why you will be meeting with customers from day one.
In this role, you will also be a cultural metronome for the company. You will set the pace for execution, ensuring every product, integration, and customer-facing task ships with speed, quality, and care. Your work will directly shape the experience our users have with Syntra every single day.
You will work hand-in-hand with our Founder & CEO, and the role is fully in-office in San Francisco. We also travel frequently to meet clients and prospects across the country, so you will see firsthand how our products impact the people we serve.
If you thrive in high-velocity environments, love talking to customers, and want to help build the future of healthcare infrastructure from the inside out, we would love to talk.
Syntra is building a self-learning agent that replaces a human claim review team at private practices, increasing revenue per encounter while cutting administrative overhead by up to 60%. Our agent learns each practice’s workflows, payer rules, and software stack on its own, enabling us to give every clinic in the country the operating efficiency they need to stay independent.
Syntra has already processed over 1M patient encounters, supports hundreds of private practices nationwide, and processes $100Ms in medical claim charges annually.
Salary
$100,000 - $150,000
Equity
0.25% - 1%
Location
San Francisco, CA, US
Investors
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.