About the role
About the Team
Over the past few years, development of LLMs has evolved at a rapid pace. Building truly successful AI products isn’t just about model quality — it’s about the infrastructure, tooling, and workflows that allow customers to configure, monitor, and improve their agents at scale.
The Product Management team owns Decagon’s platform and foundational features: agent building, testing, experimentation, analytics, QA, versioning, integrations, and enterprise controls. We work across every customer segment, partnering closely with engineering, design, and go-to-market to ensure our platform is robust, scalable, and easy to use.
As one of our founding PMs, you’ll help define the product foundation that every Decagon customer uses to build and run their AI agents. You’ll own initiatives end-to-end, from discovery and scoping to launch and adoption, shaping the product experience for some of the world’s most influential businesses.
About the Role
On the Product team, you’ll own the roadmap for a major product area and partner with customers and internal teams to deliver features that make Decagon’s platform powerful, flexible, and enterprise-ready. Your work might include:
- Designing AI-powered features that turn raw conversation data into instant, actionable insights for customers.
- Building intelligent systems that give enterprises precise control over how their agents learn, adapt, and deploy in production.
- Creating self-serve configuration experiences that feel effortless — powered by real-time AI guidance and automation.
- Expanding the platform’s reach by connecting AI agents to live data streams, tools, and APIs that unlock new use cases.
You’ll partner closely with engineering, design, sales, agent product managers and our leadership team to ensure the core platform meets the needs of both our largest enterprises and fastest-growing startups.
