Senior Program Manager, Venues | Bolt Careers Careers Business Operations Senior Program Manager, Venues Senior Program Manager, Venues We’re looking for an experienced Senior Program Manager to join our Central Operations team. Location: Tallinn, Estonia View all roles Apply now About the role We are looking for a strategic and impact-driven Senior Program Manager to lead the global growth and performance of Bolt’s Global Venues program. Venues include high-density locations such as shopping centres, stadiums, transport hubs, tourist attractions and large event spaces across Bolt’s global footprint. This role focuses on building the long-term strategy, developing scalable playbooks and coordinating execution across local and central teams to improve rider experience, operational excellence, profitability and category performance at Venues. You will bring structure to a developing use case ensuring global consistency while enabling local teams to execute confidently and efficiently. You will also own the global business performance of the Venues vertical end-to-end ensuring strong growth, healthy marketplace operations and disciplined cost management. This is a high-visibility role at the intersection of strategy, operations, pricing and cross-functional execution ideal for someone who thrives in fast-moving environments and enjoys shaping an emerging program into a scalable, defensible growth engine Main tasks and responsibilities: Owning the global performance of the Venues program, including GMV, CM, marketplace health, category mix, cost discipline, and rider experience. Building and evolving the global Venues strategy, including venue prioritisation, clustering, and the long-term roadmap for expansion. Driving execution of Venues initiatives across Product, Analytics, Pricing, Growth, CRM, B2B, Partnerships, Public Policy, and Local Ops. Improving marketplace health at priority venues, driving clear improvements in acceptance, cancellations, wait times, and operational reliability. Identifying opportunities to improve rider visibility, discoverability, and experience at Venues, collaborating closely with Product and Marketing. Working with Partnerships, B2B, and Marketing teams to support venue-level collaborations, access agreements, and co-branded opportunities. About you: You have a minimum of 7 years of experience in program management or a related field. You have demonstrated expertise in a relevant program area. You have a proven track record of successfully delivering complex programs on time and within budget. You have strong leadership and interpersonal skills. You have excellent communication and collaboration skills. You have strong analytical and problem-solving skills. You are proficient in project management methodologies and tools. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Apply now and join us to make cities for people, not cars. First name Last name Email Phone Number + 372 Upload your CV Drop files here to upload or choose from your device Browse files Supported formats: .pdf, .docx (max. file size 5MB) Will you now or in the future need sponsorship for employment visa status to start or keep working with Bolt? Select an option Do you need special assistance due to disability? We are happy to provide reasonable accommodations. (optional) By responding, you consent to Bolt processing your disability data in accordance with our Privacy Notice . By ticking this box, I confirm that I have read and understand the content of the Privacy Notice and acknowledge that my personal data will be processed as part of this application. Continue to survey Submit application Fill in our Demographic Survey Please help Bolt’s diversity and inclusion efforts by completing our voluntary demographic survey. Which gender identity do you most closely identify with? (optional) Female Male Non-binary Other Prefer not to disclose What is your age? (optional) Under 21 21-25 26-34 35-44 45-54 55-64 65 or over Prefer not to disclose Are you a parent, caretaker, or legal guardian of anyone? (optional) Yes No Prefer not to disclose Do you live with any disability? (optional) Yes No Prefer not to disclose In which country do you currently live? (optional) Estonia Romania Poland Germany Other, please specify (country) Prefer not to disclose Question 1 / 5 Previous Next Submit application Your answers are anonymous and not linked to your application. By responding, you consent to Bolt processing your demographic data in accordance with our Privacy Notice . AI Disclaimer: We use Greenhouse's AI-powered Talent Matching tool to compare your application against our job requirements. Learn More Become part of our Business Operations team *Some perks may differ depending on your location. Why you’ll love it here: Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms. View team Play a direct role in shaping the future of mobility. Impact millions of customers and partners in 600+ cities across 50+ countries. Work in fast-moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities. Get a rewarding salary and stock option package that lets you focus on doing your best work. Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork. Take care of your physical and mental health with our wellness perks. About us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. Learn more We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission! Quick links View all 240+ open roles Products Rides Scooters E-Bikes Bolt Drive Bolt Food Bolt Market Bolt Business Bolt Plus Earn Company Support Safety Locations City solutions Get Bolt Get Bolt Food Suppliers Terms and Conditions Privacy Cookies Security Community Guidelines © 2026 Bolt Technology OÜ
Location
Tallinn, Estonia
