About the role
Lyra Health - Trilingual Psychologist and case manager (Spanish, English and Portuguese) Trilingual Psychologist and case manager (Spanish, English and Portuguese) Madrid Clinical Ops – Clinical Operations / Full-time / Hybrid apply for this job Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. We are looking for a Trilingual Psychologist & Case Manager to join our Madrid team. This role is the clinical and linguistic bridge for our users in Spain, and our international corporate partners. You will blend direct clinical and emotional support with strategic case coordination in a multicultural environment. Your Mission Oversee and coordinate the clinical journey for our members, providing clinical - emotional support and case management in Spanish, English, and Portuguese. Conduct clinical evaluations, risk assessments ( ATS ), and short-term evidence-based interventions (CBT) across different languages and cultural contexts. Act as the clinical point of contact for our english, Portuguese and Spanish provider networks, ensuring high quality of care and compliance with local regulations. Maintain impeccable clinical records and documentation in Salesforce , ensuring all meets Lyra’s global standards (primarily in Spanish and English) and local legal requirements. Clinical response for high-risk cases in the region, providing immediate bilingual support and follow-up. Who you are? A professional with Full fluency in Spanish, English, and Portuguese (C1 level for all three). You must be able to conduct therapy and write technical clinical notes in all three languages. Bachelor’s degree in Psychology. Being a Registered Health Psychologist (Psicólogo General Sanitario) or equivalent accreditation to practice clinically in Spain. 3+ years of experience in Cognitive Behavioral Therapy (CBT) and clinical assessment. Experience with CRMs and clinical management platforms. Open to adapt clinical empathy to the cultural nuances of both the Spanish and Portuguese markets. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected] . For more information about how we use and retain your information, please see our Workforce Privacy Notice. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. apply for this job Lyra Health Home Page Jobs powered by