Community Phone is building the best phone for communities in America. We are your hair salon’s business phone, how your auto-body shop texts you or gets appointments, your local government agency’s operations line, and your mom’s phone that she sometimes answers on her computer. We have more than 20,000 customers today, and are building the missing phone.
Our team is ~80 people strong, across 15 countries. We are growing quickly, backed by Y Combinator Accelerator and Y Combinator’s Continuity Fund. We are customer-obsessed to the core. When we had a major network outage, everyone from recruiters to engineers to marketers to customer support agents got on the phone with our customers. Our team exemplifies our purpose. Join us on our mission to make it as easy as possible for communities to communicate.
Our sales floor is high-velocity and growing fast. We need someone who can look at the numbers, listen to the calls, and make the team better every single week.
That’s where you come in.
🌟 Role Summary
The Sales Manager is the person who makes sure our sales floor is sharp, hungry, and continuously improving.
You:
If you do this job well, every rep is either getting better fast… or being replaced with someone who will.
💼 What You’ll Do
You’re not a “rah-rah” coach. You’re a “here’s the data, here’s the behavior, here’s the change” coach.
You will:
You don’t guess. You measure.
You will:
You don’t get lost in spreadsheets — you use them to decide what happens on the floor tomorrow.
3️⃣ Own the Performance Pipeline
You will:
4️⃣ Drive Motivation and Customer First Culture
You know that culture and accountability aren’t opposites — they amplify each other.
You will:
We take performance seriously and want to build a floor where high performers never wonder why they’re working so hard. We believe you can be high-accountability and deeply caring at the same time. That’s the bar here.
5️⃣ Simplify Change and Protect Focus
We’re a startup. Change is constant. Your job is to make sure it doesn’t become chaos.
You will:
🧠 Key Competencies
🚀 Who Thrives in This Role
This role is for you if you:
This role is not for you if you:
💰 Compensation
We structure this role to reward impact and continuous improvement.
Community Phone is building the best phone for communities in America. We are your hair salon’s business phone, how your auto-body shop texts you or gets appointments, your local government agency’s operations line, and your mom’s phone that she sometimes answers on her computer. We have more than 20,000 customers today, and are building the Square of phones.
Our team is ~80 people strong, across 15 countries. We are growing quickly, backed by Y Combinator Accelerator and Y Combinator’s Continuity Fund. We are customer-obsessed to the core. When we had a major network outage, everyone from recruiters to engineers to marketers to customer support agents got on the phone with our customers. Our team exemplifies our purpose. Join us on our mission to make it as easy as possible for people and people at organizations in our communities to communicate.
Salary
$21,600 - $24,000
Location
Remote
Experience
1+ years
Total raised
$150K
Last stage
Seed
Investors
James Graham
Co-Founder & CEO
James Graham
LinkedInNo applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.