About the role
At Pylon, we're building the future of B2B Post Sales.
We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time.
We’re backed by a16z, BCV, General Catalyst, Y Combinator.
Currently more than 1000 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows with Pylon. You'll also find us on the Enterprise Tech 30 List.
Pylon is a sales-led company in a period of aggressive growth. We’ve historically grown around 15% month over month and are planning to 4x ARR next year, driven primarily by net-new sales. To support this growth, we are significantly increasing headcount across SDRs and AEs and continuing to invest in our go-to-market infrastructure.
We operate in person, move quickly, and expect people to be hands-on. This is an execution-heavy environment where systems are built, tested, and refined in real time. We work hard, hold a high bar, and celebrate wins together, including company-wide trips. (Last year, the entire company spent a week in Hawaii).
As Sales Operations Manager you will:
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Help build and run the operational foundation of our GTM organization. This is a hands-on builder role, not a strategy-only or delegation-heavy position
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Own and maintain high data integrity across Salesforce and the GTM tech stack, ensuring definitions, fields, workflows, and reporting can be trusted by leadership and the sales team for AEs and SDRs
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Build and maintain the Salesforce and GTM systems required to support a rapidly scaling sales organization
