Sales Operations Manager (Grocery & Retail)

About the role

Sales Operations Manager (Grocery & Retail) | Bolt Careers Careers Business Operations Sales Operations Manager (Grocery & Retail) Sales Operations Manager (Grocery & Retail) We are looking for a Sales Operations Manager to define, scale, and optimize the sales operating model across Bolt Food’s Grocery & Retail business. Locations: Warsaw, Poland | Tallinn, Estonia View all roles Apply now About the role You will work closely with the Sales Operations Manager and Regional teams to ensure that Sales teams operate with clear structure, accurate data, and actionable insights, enabling more predictable and efficient growth. Main tasks and responsibilities: Define the heartbeat of our sales organization by designing KPI frameworks that aren't just numbers, but realistic, ambitious roadmaps for our Regional Managers. Take ownership of our sales forecasting and pipeline health, turning data into a crystal ball that predicts risks and identifies opportunities long before they happen. From lead to close, design and standardize a world-class sales process, creating the "Rules of Engagement" that allow us to scale seamlessly across new markets. Constantly hunting down bottlenecks in the sales cycle to ensure our teams are leaner, faster, and more effective. Building the ultimate toolkit, developing high-impact sales playbooks and pitch frameworks that help our teams win across every customer segment. Lead the charge in training, leveling up our local teams in everything from complex negotiations to master-level tool usage. About you: You have a proven track record in Sales/Revenue Ops or Management Consulting, with a deep-seated understanding of how winning sales cycles actually work. You don't just "look" at data; you interpret funnel health and translate complex metrics into clear, actionable improvements that the whole team can get behind. You are an expert at designing end-to-end workflows and have a knack for making complicated systems feel simple and scalable. You are a power user of Salesforce (or similar ecosystems) and feel right at home navigating BI tools to pull insights from multiple data sources. You are a pro at stakeholder management, capable of gaining buy-in from senior sales leaders and working cross-functionally to get things done. You bring a high-ownership attitude and thrive in high-growth environments. If you’re familiar with AI tools to boost efficiency, that’s a massive plus! Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Apply now and join us to make cities for people, not cars. First name Last name Email Phone Number + 372 Location We can only offer relocation and visa support to Tallinn Upload your CV Drop files here to upload or choose from your device Browse files Supported formats: .pdf, .docx (max. file size 5MB) Will you now or in the future need sponsorship for employment visa status to start or keep working with Bolt? Select an option Do you need special assistance due to disability? We are happy to provide reasonable accommodations. (optional) By responding, you consent to Bolt processing your disability data in accordance with our Privacy Notice . Where did you hear about Bolt? Select an option By ticking this box, I confirm that I have read and understand the content of the Privacy Notice and acknowledge that my personal data will be processed as part of this application. Continue to survey Submit application Fill in our Demographic Survey Please help Bolt’s diversity and inclusion efforts by completing our voluntary demographic survey. Which gender identity do you most closely identify with? (optional) Female Male Non-binary Other Prefer not to disclose What is your age? (optional) Under 21 21-25 26-34 35-44 45-54 55-64 65 or over Prefer not to disclose Are you a parent, caretaker, or legal guardian of anyone? (optional) Yes No Prefer not to disclose Do you live with any disability? (optional) Yes No Prefer not to disclose In which country do you currently live? (optional) Estonia Romania Poland Germany Other, please specify (country) Prefer not to disclose Question 1 / 5 Previous Next Submit application Your answers are anonymous and not linked to your application. By responding, you consent to Bolt processing your demographic data in accordance with our Privacy Notice . AI Disclaimer: We use Greenhouse's AI-powered Talent Matching tool to compare your application against our job requirements. Learn More Become part of our Business Operations team *Some perks may differ depending on your location. Why you’ll love it here: Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms. View team Accelerate your professional growth with unique career opportunities. Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you. Take care of your physical and mental health with our wellness perks. Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge. Connect with colleagues at annual company events and smaller team gatherings. Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. About us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. Learn more We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission! Quick links View all 250+ open roles Products Rides Scooters E-Bikes Bolt Drive Bolt Food Bolt Market Bolt for Business Bolt Plus Earn Company Support Safety Locations City solutions Get Bolt Get Bolt Food Suppliers Terms and Conditions Privacy Cookies Security Community Guidelines © 2026 Bolt Technology OÜ