About the role
Talkiatry is seeking a visionary and experienced Sr. Design Manager to lead and grow our product design team. This is a high-impact, player-coach role responsible for shaping the end-to-end design of our consumer-facing booking flows, patient portal, provider software, AI products, and internal operational tools. The ideal candidate will have strong consumer product instincts, the ability to balance business objectives with patient and provider needs, and a passion for reimagining the future of mental healthcare. About Talkiatry: Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment. 60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need and allow psychiatrists to focus on why they got into medicine. You will: Manage, mentor, and develop a small but growing team of product designers (starting with two direct reports), fostering a culture of excellence, collaboration, and innovation. Serve as both a hands-on designer and team leader, contributing directly to design work while setting vision and direction. Own the end-to-end design process for our patient booking flows, patient portal, provider software, and internal operations tools. Collaborate cross-functionally with product, engineering, clinical, and operations teams to deliver intuitive, effective, and delightful user experiences. Balance user needs with business goals, effectively prioritizing work to maximize impact. Craft and communicate a bold vision for how technology can transform mental healthcare, pushing beyond today's models to design the future. Establish and maintain design systems in Figma, ensuring consistency and scalability across all products. Leverage data, user research, and market insights to inform design decisions. Champion the voice of patients and providers throughout the product development lifecycle. You have: 7+ years of professional product design experience, with a strong portfolio showcasing consumer product design work. 2+ years of people management experience, leading and developing design teams. Proficiency in Figma, including prototyping, advanced workflows, AI and design system management. Demonstrated ability to balance user experience, business objectives, and technical constraints. Ability to speak to the impact of your and your team’s designs, explain design choices and any tradeoffs considered. Ability to rapidly iterate as new information (research, test results, engineering constraints etc.) becomes available. Excellent communication and collaboration skills, with the ability to influence stakeholders across disciplines. Interest in and excitement for using AI to improve and accelerate the product design and development process. Visionary thinking with a passion for pushing the boundaries of what's possible in healthcare. Experience designing for healthcare is preferred but not required. Why Talkiatry: Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care Collaborative environment: be part of building something from the ground up at a fast-paced startup Excellent