Senior Operations Manager (Value Creation)

About the role

Operations Manager, Compliance | Bolt Careers Careers Business Operations Operations Manager, Compliance Operations Manager, Compliance We are looking for an Operations Manager, Compliance, to own and strengthen our ride-hailing operations compliance in Warsaw, Poland. This is a high-impact leadership role with direct responsibility for regulatory adherence, driver and fleet verification, and operational quality across local operations. Please note that this is a full-time, permanent employment opportunity. Location: Warsaw, Poland View all roles Apply now About the role Your work will have a visible, real-time impact on how our platform operates in one of our key markets. You will take full ownership of compliance across local operations, navigating Polish and European regulations while building scalable processes that support sustainable growth. This is not a purely advisory role. We’re looking for a hands-on leader who can build and lead a local compliance team, translate complex regulations into operational processes, and work cross-functionally with Legal, Public Affairs, Finance, Tax, and Central Operations to ensure we operate to the highest standards while continuing to scale. Main tasks and responsibilities: Lead and develop the local operations compliance team, ensuring full adherence to internal processes and external regulatory requirements. Own driver and fleet verification procedures, ensuring compliance with local and EU road transportation, tax, and legal regulations. Design, implement, and continuously improve compliance policies and procedures in close collaboration with Legal and Policy teams. Manage the rollout of new regulatory-driven processes, tools, and features across local operations. Monitor regulatory changes at local, national, and European levels and ensure timely operational implementation. Ensure compliance awareness across the organization by driving training programs and on-the-job learning. About you: You have a Bachelor’s degree in Business Administration, Finance, Accounting, or a related field. You bring 3+ years of experience in compliance, audit, finance, or internal audit, with a proven ability to interpret and apply complex regulations. You have experience managing teams and driving performance in operational environments. You take strong ownership and prefer a hands-on, execution-driven approach. You are highly analytical and data-driven, with strong numerical and problem-solving skills. You are passionate about technology, mobility, and building high-quality operational standards. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Apply now and join us to make cities for people, not cars. First name Last name Email Phone Number + 372 Upload your CV Drop files here to upload or choose from your device Browse files Supported formats: .pdf, .docx (max. file size 5MB) Are you a fluent speaker of both English and Polish? Yes No Are you available for hybrid work? (12 days/month from our office in Warsaw) Yes No What are your monthly salary expectations? (PLN gross/month) What is your current notice period? Will you now or in the future need sponsorship for employment visa status to start or keep working with Bolt? Select an option Do you need special assistance due to disability? We are happy to provide reasonable accommodations. (optional) By responding, you consent to Bolt processing your disability data in accordance with our Privacy Notice . Where did you hear about Bolt? Select an option By ticking this box, I confirm that I have read and understand the content of the Privacy Notice and acknowledge that my personal data will be processed as part of this application. Continue to survey Submit application Fill in our Demographic Survey Please help Bolt’s diversity and inclusion efforts by completing our voluntary demographic survey. Which gender identity do you most closely identify with? (optional) Female Male Non-binary Other Prefer not to disclose What is your age? (optional) Under 21 21-25 26-34 35-44 45-54 55-64 65 or over Prefer not to disclose Are you a parent, caretaker, or legal guardian of anyone? (optional) Yes No Prefer not to disclose Do you live with any disability? (optional) Yes No Prefer not to disclose In which country do you currently live? (optional) Estonia Romania Poland Germany Other, please specify (country) Prefer not to disclose Question 1 / 5 Previous Next Submit application Your answers are anonymous and not linked to your application. By responding, you consent to Bolt processing your demographic data in accordance with our Privacy Notice . AI Disclaimer: We use Greenhouse's AI-powered Talent Matching tool to compare your application against our job requirements. Learn More Become part of our Business Operations team *Some perks may differ depending on your location. Why you’ll love it here: Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms. View team Accelerate your professional growth with unique career opportunities. Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you. Take care of your physical and mental health with our wellness perks. Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge. Connect with colleagues at annual company events and smaller team gatherings. Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. About us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. Learn more We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission! Quick links View all 240+ open roles Products Rides Scooters E-Bikes Bolt Drive Bolt Food Bolt Market Bolt Business Bolt Plus Earn Company Support Safety Locations City solutions Get Bolt Get Bolt Food Suppliers Terms and Conditions Privacy Cookies Security Community Guidelines © 2026 Bolt Technology OÜ