Senior Program Manager, Commerce

About the role

Senior Program Manager, Commerce | Bolt Careers Careers Business Operations Senior Program Manager, Commerce Senior Program Manager, Commerce We are looking for a Senior Program Manager to join the Commerce Operations organization. In this role, you will be responsible for leading the delivery of complex, cross-functional programmes that power Bolt’s internal monetisation platform, working across Billing, Payments, Identity & Risk, and Revenue Assurance in 50+ markets. Our Commerce platform processes billions of transactions annually and supports six Verticals: Rides, Food Delivery, Grocery, Rentals, Scooters, and Bolt Business. You will operate at the intersection of this platform and external partners, including payment processors, fiscal authorities, regulators, and strategic vendors, ensuring scalable and compliant monetisation capabilities that enable sustainable growth. Excited to drive complex programmes at scale? Apply now. Location: Tallinn, Estonia View all roles Apply now About the role As a Senior Program Manager, you will own end-to-end delivery of high-impact initiatives, aligning stakeholders, managing dependencies, and driving decisions to keep programmes on track. You will work closely with cross-functional teams to ensure clarity, accountability, and consistent execution across initiatives. In this role, you will contribute to how Commerce operates at scale by introducing structured ways of working and improving delivery standards. You will use data to inform decisions, communicate effectively across technical and leadership audiences, and proactively identify risks and opportunities to ensure successful outcomes. Main tasks and responsibilities: Owning end-to-end programme delivery for cross-group Commerce initiatives, covering planning, execution, dependency management, and stakeholder sign-off. Acting as the primary point of contact for Commerce programmes, maintaining visibility on progress, risks, and blockers. Driving alignment across stakeholders, including Legal, Tax, Regulatory, Finance, Engineering, and business teams. Identifying and managing cross-team dependencies, resolving issues, and escalating where required. Defining and improving Commerce delivery frameworks, including playbooks, checklists, RACI structures, and risk tracking. Identifying Commerce partners and payment solutions, supporting cost optimisation through financial modelling and analysis. About you: You have demonstrated experience delivering complex, cross-functional programmes in fast-paced technology or fintech environments. You have a track record of managing multi-stakeholder initiatives across teams, time zones, and domains, ensuring consistent delivery. You have strong communication skills, enabling clear, structured collaboration and effective alignment across diverse stakeholders. You have experience working closely with engineering and product teams, with the ability to navigate technical discussions and connect business and delivery contexts. Your strengths include analytical thinking, allowing you to work with financial models, cost structures, and performance metrics to inform decisions. You have strong ownership and execution skills, with the ability to manage dependencies, mitigate risks, and ensure delivery continuity. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Apply now and join us to make cities for people, not cars. First name Last name Email Phone Number Upload your CV Drop files here to upload or choose from your device Browse files Supported formats: .pdf, .docx (max. file size 5MB) Will you now or in the future need sponsorship for employment visa status to start or keep working with Bolt? 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(optional) Yes No Prefer not to disclose In which country do you currently live? (optional) Estonia Romania Poland Germany Other, please specify (country) Prefer not to disclose Question 1 / 5 Previous Next Submit application Your answers are anonymous and not linked to your application. By responding, you consent to Bolt processing your demographic data in accordance with our Privacy Notice . AI Disclaimer: We use Greenhouse's AI-powered Talent Matching tool to compare your application against our job requirements. Learn More Become part of our Business Operations team *Some perks may differ depending on your location. Why you’ll love it here: Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms. View team Accelerate your professional growth with unique career opportunities. Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you. Take care of your physical and mental health with our wellness perks. Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge. Connect with colleagues at annual company events and smaller team gatherings. Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. About us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. Learn more We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission! 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