About the role
About Nooks.ai : Nooks is the AI Sales Assistant Platform (ASAP) that automates the busywork so reps can focus on the human part of selling and generate more sales pipeline. Nooks has helped thousands of sales reps hit quota, saved customers hundreds of thousands of hours, and powered hundreds of millions of dollars in pipeline. Nooks is loved by sales teams at companies like Hubspot, Rippling, and hundreds more. We’re a team of high performers raising over $70M from top VCs, including Kleiner Perkins, which made its first sales-tech investment in over 10 years by investing in Nooks. Over the past two years, we’ve grown ARR by 4x and then 3x, and we plan to 3x it again this year. For more information, visit Nooks.ai . Own backend infrastructure for real-time audio/video calling (Twilio, Salesfloor, A/V quality, recordings, transcriptions) to deliver a dialer that scales reliably to 10× volume. What you’ll do: Architect and improve real-time voice infra (WebRTC/SIP/Twilio). Ensure call quality and latency meet SLA targets globally. Build services for advanced features (call transfers, monitoring, recordings). Develop observability and debugging tools for call flows. Partner with Product/Support to enable new A/V features and fast issue resolution. We’re looking for someone who has: 6–10+ years backend/infra engineering with real-time A/V or telephony systems. Hands-on experience with WebRTC, SIP, Twilio, or similar stacks. Strong foundation in distributed systems and low-latency infra. Experience debugging and optimizing QoS (latency, jitter, packet loss).
Compensation at Nooks for eligible roles includes base salary, equity, and
benefits. Base salary is a single component of the total
compensation package, which may also include equity in the form of options, comprehensive health, dental, vision, life and disability insurance coverage, hybrid work, and unlimited paid time off. Note that