Job Application for Senior Solutions Engineer at Mixpanel Back to jobs Senior Solutions Engineer London, UK (Hybrid) Apply About Mixpanel Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence. Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust. Visit mixpanel.com to learn more. About the Customer Success & Solutions Engineering Team Mixpanel’s Customer Success & Solutions Engineering teams are analytics consultants who embed themselves within our enterprise customer teams to drive our customer’s business outcomes. We work with prospects and customers throughout the customer journey to understand what drives value and serve as the technical counterpart to our Sales organization to deliver on that value. You will partner closely with Account Executives, Account Managers, Product, Engineering, and Support to successfully roll out self-serve analytics within our customer’s organizations, help the customer manage change, execute on technical projects and services that delight our customers and ultimately drive ROI on the customer’s Mixpanel investment.
About
the Role Our SEs are inquisitive, nimble, and able to clearly articulate the technical
benefits and
requirements of Mixpanel to developers and product managers, while also communicating the business value of our product to high-level executives. In your first month, you’ll become a Mixpanel expert—both in features and functionality as well as implementation. You’ll have the opportunity to shadow customer calls and demos with current Sales Engineers and Account Executives while learning to articulate our value proposition. You’ll also be trained on Mixpanel’s internal systems and tools to set you up for success. Within your first three months, you’ll be directly involved in deal cycles with Commercial Account Executives. You’ll lead the technical qualification for customer use cases and deliver customized demos for prospects. You’ll work directly with leadership at the prospect’s organization to understand business challenges that can be solved through an analytics platform and consult on how Mixpanel can address those challenges to achieve a strong ROI. You’ll also work with the prospect’s business and technical teams to scope and execute proof-of-concept projects to establish Mixpanel’s value—including consulting on data ingestion methods, overall architecture, success criteria, and rollout strategies for analytics tools across an organization.
Responsibilities Serve as a trusted technical advisor for prospects, providing strategic consultation on data architecture, governance, instrumentation, and business outcomes. Communicate and consult effectively at all levels of the customer’s organization to earn trust and influence buying decisions. Bridge the technical-business gap—working with senior stakeholders to define success for proof-of-concepts and ensuring successful execution and outcomes. Leverage your Mixpanel expertise and technical/consultative skills to impart best practices throughout proof-of-concept projects. Partner with Account Executives to drive revenue growth, serving as the key technical contact for customers. Partner with post-sales teams to ensure that pre-sales value propositions translate into tangible post-sales results. Develop relationships and uncover the needs of key technical stakeholders within your assigned book of business. Be the “Voice of the Prospect” by collecting feedback from potential Mixpanel customers and sharing it with the Product team. We're Looking For Someone Who Has The ability to communicate with stakeholders at all levels—from discussing APIs with developers to organizational efficiency with CIOs. A demonstrated track record of qualifying and selling technical solutions to executive stakeholders. 6+ years of experience in a Software-as-a-Service Sales Engineering or related role. Experience in data querying, modeling, and transformation using tools such as SQL, dbt, Python, Business Intelligence platforms, or Product Analytics tools. Familiarity with databases and cloud data warehouses (e.g., Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, Databricks). A successful record of experience in sales engineering, customer success, client-facing professional services, consulting, or technical project management. Excellent written, analytical, communication, and presentation skills. Strong process and project delivery discipline. The ability to travel. Fluency in multiple languages; German preferred. #LI-Hybrid
Benefits and
Perks Comprehensive Medical, Vision, and Dental Care Mental Wellness Benefit Generous Vacation Policy & Additional Company Holidays Enhanced Parental Leave Volunteer Time Off Additional US
Benefits: Pre-Tax
Benefits including 401(K), Wellness Benefit, Holiday Break *please note that
benefits and
perks for contract positions will vary* Culture Values Make Bold Bets: We choose courageous action over comfortable progress. Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes. One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone. Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations. Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star. Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible. Why choose Mixpanel? We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions. Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building. Apply for this job * indicates a required field First Name * Last Name * Email * Phone Country * Phone * Location (City) * Locate me Resume/CV * Attach Attach Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree Select... Discipline Select... Add another LinkedIn Profile Website Are you fluent in any languages other than English? If yes, please list the languages and your level of proficiency. * How did you hear about Mixpanel as an Employer? * Select... Are you currently authorized to work in the country outlined for this job (e.g. H-1B status)? * Select... Name (the name you go by) Pronouns (the pronouns you use) Mixpanel does not discriminate on the basis of sexual orientation, gender identity or expression. To create an inclusive environment and ensure you are comfortable, please feel free to provide us with this information Please acknowledge that you've read and understand Mixpanel's Recruitment Privacy Policy * Select... Click here to review Mixpanel's Recruitment Privacy Notices Mixpanel Inclusion: Voluntary Demographics At Mixpanel, we value belonging and believe in fostering an environment where diversity can thrive. Mixpanel does not discriminate on the basis of sexual orientation, gender identity or expression. In order to track the effectiveness of our efforts and to ensure we consider the needs of all our employees, please consider the following optional question. The responses will be used (in aggregate only) to help us identify areas for improvement in our hiring process. Your responses, or your choice to not respond, will not be associated with your specific application and will not in any way be used in the hiring decision. Do you consider yourself a member of the Lesbian, Gay, Bisexual, Transgender, Queer/Questioning Community? Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Mixpanel’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to
compensation (or who but for the receipt of military retired pay would be entitled to
compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Submit application Powered by Greenhouse
