Senior Tech Operations Specialist (all genders)

requirements

Who you are: You bring at least 3+ years of experience in similar roles in 2nd and 3rd level Technical support, IT Analyst, Monitoring roles etc. You are able to successfully detect root cause of incidents reported and provide analysis of the solution design on a high level You bring a product-oriented mindset: You do not focus on the immediate solution only, but you are bringing long-term risk prevention and mitigation strategies You feel comfortable with investigating into complex SQL queries and relational databases You can develop strategies to predict, prevent, and address potential technical and operational bottlenecks and inefficiencies As a big plus, you have already worked with Jira and Prometheus, Grafana, New Relic or other monitoring tools You are able to collaborate with cross-functional teams to diagnose and resolve incoming technical issues, ensuring minimal disruptions to business operations Your English is fluent, and you are able to unravel complexity in a simple and understandable manner You are analytical, independent and tech-savvy You are comfortable with fast-paced environments and heavy context switching A view into our Tech stack: Tracking and analytics: Prometheus, Grafana, New Relic, BigQuery Database: PostgreSQL Project management: Jira Our hiring team: Your Talent Partner (TP) and point of contact is Cuong Phan and the Hiring Manager (HM) is Ygor Alvarez. For any queries, please reach out to your Talent Partner at ( [email protected] ). Do you want to work on a product that is used by millions of people daily with a high load, availability and scalability, and the most advanced technology? Come join us! Remote Any , Vietnam • Bangkok , Thailand • Jakarta , Indonesia • Manila , Philippines • +3 more Carrier Operations Apply or Apply with Linkedin unavailable Update cookies Apply with Indeed unavailable Update cookies Share job My information Fill out the information below Full name * Email address * Phone number * Vietnam Vietnam International Afghanistan Afghanistan Photo Upload a file or drag and drop here Upload a file or drag and drop here Accepted files: PNG, JPG and JPEG up to 20MB. CV or resume * Upload your CV or resume file Upload a file or drag and drop here Upload a file or drag and drop here Accepted files: PDF, DOC, DOCX, JPEG and PNG up to 50MB. Cover letter Upload your cover letter Upload a file or drag and drop here Upload a file or drag and drop here Accepted files: PDF, DOC, DOCX, JPEG and PNG up to 50MB. Write it here instead Questions Please fill in additional questions Please answer the questions below, which will allow us to better understand your context and expectations. How did you hear about Distribusion? * Other I was contacted by a Talent Partner I was referred by an employee of Distribusion Career event Otta Glassdoor Wellfound Indeed LinkedIn Distribusion’s careers page Please list the "Other" or the name of the Talent Partner / Referral contact: Where are you currently based? (city, country) * What is your preferred working setup? * In Germany, but not Berlin In Berlin / Relocation to Berlin Another one Fully remote (remaining in my current location) What is your annual base salary range expectation for this role? (in EUR) * What is your total annual

compensation range expectation for this role? (in EUR) What is your current notice period? or When could you start with us? * Voluntary Self-Identification: We invite you to provide voluntary information regarding your gender and age. The data we collect in this small questionnaire will help us understand our Talent pool and guide our D&I initiatives. Your responses, or our choice not to identify, will not be associated with your application, candidacy, or hiring decisions and will not be accessible to the Hiring team. If you wish not to self-identify, please select "I choose not to identify" on the questions below. Gender identity * Man Woman Transgender Non-Binary I choose not to identify Other Age range * 20’s 30’s 40’s 50’s 60’s I choose not to identify Other What is your preferred work location? * Indonesia - Remote (Jakarta, Jakarta Raya, Indonesia) Philippines (Manila, National Capital Region, Philippines) Thailand (Bangkok, Mae Hong Son, Thailand) Vietnam - Remote (Any, Hồ Chí Minh, Vietnam) Legal Agreements I have read the Privacy & Data Protection Policy and consent to the processing and storage of my data by Distribusion Technologies in the context of my application and for information about future job postings. Privacy Policy AI Policy for Application While we encourage people to use AI systems during their roles to help them work faster and more effectively, please do not use AI assistants during the application process. We want to understand your interest in Distribusion Technologies without mediation through an AI system, and we also want to evaluate your non-AI-assisted communication skills. All fields marked with * are required. Send All done! Your application has been successfully submitted! Other jobs Our diversity, equity & inclusion statement Read more Our impact on society and the environment Read more How we hire for our teams Read more Discover our tech & product teams Read more Subscribe to our Job Alerts Stay updated with the latest job openings at Ignite Marketing Agency Subscribe to our newsletter to receive notifications about new opportunities. Be the first to know about exciting roles that match your skills and aspirations. Subscribe Explore our open positions and join us in shaping the future of ground transportation for the better Open positions Homepage Imprint Privacy policy Manage my personal data

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