About the role
The role
We're looking for a world-class Site Reliability Engineer to ensure the reliability, performance, and scalability of our AI infrastructure platform.
You’ll be building and operating the core systems that power agentic AI at scale. Your mission: keep our ultra-low-latency, stateful, serverless compute engine rock-solid as we serve billions of agent requests for the most sophisticated AI teams in the world.
This role is highly technical and execution-heavy. You’ll own our reliability posture end-to-end—observability, performance tuning, incident ops, infrastructure health, and the automation systems that keep everything running smoothly. We want you to design new reliability systems, push the boundaries of automation, and continuously evolve the platform to meet the demands of next-generation AI workloads. If you're a builder who thrives on owning critical infrastructure at scale, this role is for you.
What you'll do
Collaborating closely with the founders, the infra team, and the dev team—and leveraging AI wherever it creates leverage—you will architect and operate the systems that keep Blaxel fast, resilient, and secure.
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Architect, operate, and continuously improve the core infrastructure powering our 25ms cold-start compute engine.
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Build and evolve our observability stack (metrics, traces, logs), ensuring we detect issues before users do.
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Define, monitor, and drive SLOs/SLIs across key system surfaces to maintain world-class reliability.
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Lead incident response with rigor: root cause analysis, post-mortems, and driving systemic fixes.
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Design and implement self-healing, automated operational systems to eliminate toil and scale ops.
