We are looking for a Strategy & Operations professional with 2+ years of experience in MBB consulting, investment banking, private equity, or a top-tier startup to help scale claims operations at one of the fastest-growing AI companies in insurtech. You'll work directly with the CEO to bring structure, clarity, and efficiency to the systems and processes that power how insurance claims are handled at scale — with a fast track into leadership of a core business area.

What will you be doing?

Own special projects and strategic initiatives working directly with the CEO
Build and formalize claims operations as the company scales rapidly (process design, hiring, workflows)
Design scalable, data-driven processes that optimize product workflows
Lead cross-functional problem solving across product, engineering, and business teams
Context-switch across diverse, high-impact initiatives — bringing structure and clarity to each

Key Requirements

2+ years in MBB consulting, investment banking, private equity, or a strategic operations role at a top-tier startup
Exceptionally structured, data-driven thinker with strong attention to detail
Located in or willing to relocate to San Francisco (on-site role)
Strong cross-functional communicator who builds trust quickly with customers, teammates, and partners
High intensity, fast-moving operator who thrives in ambiguous, high-growth environments

Strala is rebuilding the $280B foundation of the world's largest industry: insurance. Strala automates claims and improves loss ratios for the world’s largest insurers with applied AI.

In less than a year, we have reached multi-seven-figure ARR and ~50% MoM. In our first year we raised a 13x oversubscribed $3.8M seed round from Peter Thiel’s Founders Fund, led by the partner who was early in OpenAI and Scale AI, and Emergence Capital. Our lean team is a concentrated unit of top tier competitors: the top industry sales leaders, engineers from DRW, Optiver, AWS, and Palantir; AI researchers from Oxford and Cambridge labs publishing at ICML, ICCV, and NeurIPS; and multiple ICPC and Olympiad winners.

Mission: We deliver optimal claims outcomes to insurance companies

Vision: We are rebuilding claims processing and will process every claim in the world

Values:

Ambition: We want to win, and we need to be the best
Performance: Speed, system thinking, efficiency
Ownership: When we see a problem, we take ownership of it, and we solve it
Spirit: Clarity, optimism, meritocracy

Strategy & Operations

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