About the role
Concourse
Applied AI Deployment Strategist
New York, NY
Concourse is building AI agents for corporate finance teams. We have been building at the intersection of finance and AI for the last 2 years and have grown significantly since our launch a few months ago. Concourse customers now include public companies as well as high-growth startups from Persona, Instabase, Lightmatter, and more. Concourse is backed by top-tier Silicon Valley Investors Andreessen Horowitz, CRV, Box Group, YC.
As growth continues to accelerate, we're seeking an exceptional Applied AI Deployment Specialist to own customer activation, expansion, and relationships in the finance domain. This role combines strategic product thinking with hands-on technical execution and is our first non-engineering role at Concourse.
The Role
This is a high-impact product role where you'll own the entire customer growth engine for finance teams. You'll be the architect of customer success, combining deep finance domain expertise with analytical rigor to drive activation, expansion, and retention. You'll work directly with our founders, technical team, and work on solving complex technical problems that directly impact our customers and drive their success.
This isn't traditional product management - you'll be in the trenches with customers, debugging AI outputs, architecting data solutions, and building the frameworks that turn finance teams into power users of AI. You will use this knowledge to help inform the product roadmap and work with the entire team to continue creating customer success.
Key Responsibilities
Product Strategy & Execution
- Own the customer growth product roadmap - from onboarding flows to advanced analytics features
- Design and optimize the customer journey to drive faster activation and deeper product adoption
