Original JD
We are looking for a VP of Customer Success with 10+ years of experience to lead our entire post-sales organization. This is a builder role for a commercial, decisive leader who has directly owned NRR and scaled both enterprise and SMB customer success motions in a high-growth SaaS environment. You will own the full customer lifecycle, from account management to success, and build the engine that drives our next phase of growth. We need an analytical thinker who operates in revenue math, moves fast, and thrives in ambiguity.
Responsibilities
VideaHealth is on a mission to transform dentistry through artificial intelligence. Rooted in AI research conducted at Harvard and MIT, VideaAI is an enterprise-grade AI dental assistant platform that increases patient trust and productivity and drives measurable business value with a scalable impact.With the largest and most diverse data set in the market, VideaHealth is the partner of choice for the nation's leading DSOs - and is trusted by dentists, hygienists, and patients. Backed by leading venture capital firms Spark Capital, Zetta Venture Partners and Pillar VC, VideaHealth is headquartered in Boston with an office in New York.
Salary
$220,000 - $270,000
Location
Remote
Total raised
$67.0M
Last stage
Series B
Investors
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.