Robotics Maintenance & Field Service Technician II / III (Central Region – Texas Based)

About Tutor We believe general-purpose, generally-intelligent robots will be built in our lifetimes. Robots will work in our factories, move our goods, walk on our streets and eventually be in our homes. To build that future, research and deployment must work in lockstep: real-world operation must make the technology better and better technology must make deployment easier. We're looking for the thinkers, builders, and researchers who want to be part of that loop. As an AI robotics company that deploys its inventions directly into the facilities that need them, on state-of-the-art hardware, every line of code written at Tutor has a direct impact on the global, physical economy. Culture We believe that something truly special can happen when talented, motivated people work together; at Tutor, every member of our team is empowered to have real impact in everything that they do. We're characterized by both technical excellence and next-level collaboration and respect. \n

The Role Are you the person everyone calls when something breaks? Are you tired of being stuck on one machine in one building, when what you really want is to own a fleet of robots in the real world — and be trusted to keep it running without anyone looking over your shoulder? At Tutor, your office is the customer site and the road. You'll be the face of Tutor across the Central U.S.: the person our customers know by name, call when they need help, and trust to keep their robots running. You'll deploy, maintain, troubleshoot, and improve advanced robotic systems operating in customer facilities across Texas and the Central United States. You'll own a territory anchored in the Dallas–Fort Worth region, supporting customer sites throughout Texas, Oklahoma, Louisiana, Arkansas, New Mexico, Kansas, and surrounding states. As the fleet grows, you'll also provide surge support for deployments, preventative maintenance campaigns, and new product introductions nationwide. Your mission is simple: keep the fleet happy and the customers happier. The work makes the technology better. Every failure you diagnose, every repair you document, and every root cause you uncover feeds directly into the next generation of our product. You'll be the eyes and ears of the engineering team in the field, helping us build more reliable and serviceable robots with every customer interaction. We're hiring across two levels. As a Level II, you'll independently own preventative maintenance, troubleshooting, repairs, and customer support activities across your territory. You'll be trusted to make decisions, solve problems, and represent Tutor professionally at customer sites. As a Level III, you'll do all of that and serve as the regional escalation point for the Central U.S. You'll be the call the rest of the field team makes when they're stuck, the senior technical voice on the hardest diagnostics and root-cause investigations, and a mentor to Level II technicians as the regional team grows. We hire for mindset over credentials. Self-direction, accountability, strong customer instincts, and a genuine love of solving difficult technical problems matter more to us than any specific technology stack. If you enjoy working with your hands, figuring out what others can't, and taking ownership of outcomes, you'll fit right in.