About the role
Operations Specialist | Bolt Careers Careers Business Operations Operations Specialist Operations Specialist We are looking for an analytical and solutions-driven Operations Specialist to help us grow our ride-hailing operations in Estonia! Please note that this is a full-time, permanent employment opportunity. Location: Estonia, undefined View all roles Apply now
About
the role As an Operations Specialist, you will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance! You will be relying on relevant data to form business insights, spot potential for development and recommend changes in the business in order to manage and grow supply and demand for our ride-hailing operations in Slovakia, working closely with other cross-functional/HQ stakeholders to support our mission. Main tasks and
responsibilities: Managing and supporting operations projects by defining precise local operational processes, with a focus on strong operational execution and results, always having our stakeholders in mind. Developing strategies to strengthen the driver's value proposition, to grow our supply base, performance, and retention continually. Analyzing data – you will be monitoring supply metrics to ensure marketplace health and act upon insights. Identifying trends, risks, and improvement opportunities on a local level that may impact the business. Advising and closely collaborating with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drive growth and efficiency. Taking ownership of Bolt's growth by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business goals. About you: You have a data-driven mindset and you approach problems methodically. You have graduated from university or are finishing it at the moment. You are a strong collaborator with excellent communication skills (both verbal and written) in English and Estonian. You are skilled in data analysis using tools like Excel/Google Sheets, with nice-to-haves like Looker and/or Tableau. You are solution-oriented and possess a meticulous eye for detail, ensuring accuracy and thoroughness in your work. You are a team player who builds positive relationships with colleagues, while also being customer-oriented and adept at using feedback to improve services/ensure supply growth. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is valuable, but what we really look for is drive, intelligence, and integrity — so if you don’t tick every box, apply anyway. Apply now and join us to make cities for people, not cars. First name Last name Email Phone Number Upload your CV Drop files here to upload or choose from your device Browse files Supported formats: .pdf, .docx (max. file size 5MB) How comfortable are you working with large datasets to derive business insights? Select an option Which data tools have you used professionally or academically? (Multi-select) (optional) Select... Where did you hear about Bolt? Select an option What is your Estonian language proficiency? (optional) Select an option By ticking this box, I confirm that I have read and understand the content of the Privacy Notice and acknowledge that my personal data will be processed as part of this application. Continue to survey Submit application Fill in our Demographic Survey Please help Bolt’s diversity and inclusion efforts by completing our voluntary demographic survey. div>div>label]:mb-4"> Which gender identity do you most closely identify with? (optional) Female Male Non-binary Other Prefer not to disclose div>div>label]:mb-4"> What is your age? (optional) Under 21 21-25 26-34 35-44 45-54 55-64 65 or over Prefer not to disclose div>div>label]:mb-4"> Are you a parent, caretaker, or legal guardian of anyone? (optional) Yes No Prefer not to disclose div>div>label]:mb-4"> Do you live with any disability? (optional) Yes No Prefer not to disclose div>div>label]:mb-4"> In which country do you currently live? (optional) Estonia Romania Poland Germany Other, please specify (country) Prefer not to disclose Question 1 / 5 Previous Next Submit application Your answers are anonymous and not linked to your application. By responding, you consent to Bolt processing your demographic data in accordance with our Privacy Notice . AI Disclaimer: We use Greenhouse's AI-powered Talent Matching tool to compare your application against our job
