What you’ll deliver in your first 12 months

• Improve confidence in daily deployments by strengthening automated coverage for the most critical document and communication flows.
• Shorten regression verification time by introducing faster, more reliable, and better-targeted automated test suites.
• Build a pragmatic testing strategy for AI-assisted and AI-powered workflows, including how we validate AI outputs, investigate failures, and prevent regressions.
• Reduce dependency on manual verification by moving recurring checks into automated or semi-automated workflows.
• Improve investigation speed for test failures and production issues by using tools such as Playwright traces, CI/CD insights, logs, Sentry, Grafana, Kibana, and AI-assisted analysis.
• Help shape a quality culture where testing is treated as an engineering responsibility, not a separate phase or isolated QA function.

What sets you apart

• Strong experience as a QA Engineer, QA Automation Engineer, Developer in Test, or similar role, ideally in a senior capacity.
• Hands-on experience with Playwright and strong understanding of modern end-to-end testing and development practices.
• Experience testing APIs using tools such as Postman, Bruno, or similar.
• Practical experience integrating automated tests into GitHub Actions or similar CI/CD pipelines.
• Strong interest and some experience in using AI tooling to improve testing, debugging, test generation, and investigation workflows.
• Good understanding of how to work with developers so that quality becomes a shared team responsibility.
• Ability to balance automation, exploratory testing, risk analysis, and delivery speed.
• Experience with tools such as Sentry, Grafana, Kibana, or performance testing tools would be a plus.
• Strong ownership, clear communication, and ability to influence senior engineers without relying on formal authority.
• Good command of English, both written and spoken.

Why AirHelp:

• Fast Impact: We deploy daily - your code reaches millions quickly.
• Autonomy: High trust, zero politics. We hire builders, not order takers.
• Growth: Learning days, personal development plans, workshops, mentorship, and language classes. 
• Perks: Private healthcare, non-service days, wellness budget, travel stipend, gym/transport subsidy, free access to AirHelp services, and more.

About AirHelp

At AirHelp, we're on a mission to make the world of travel better. Since our foundation in 2013, we've assisted over 3 million passengers in receiving their rightful compensation, and we've protected over 12 million travelers through our membership program, AirHelp+. With a global team of over 400 AirHelpers speaking 19 languages, we aim to provide a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating fair air passenger rights through APRA. 

And there’s more! AirHelp isn’t just a great company, but a truly lovable place to work. That's why we're so proud to have been named a Most Loved Workplace, also for LGBTQ+, women and young professionals. 

We’re committed to equal opportunities and diversity. Our offices are fully accessible, and we customize interviews to accommodate special needs, including those of neurodiverse candidates. Refugees and displaced individuals are encouraged to apply. We look forward to hearing from you!

Apply

Apply at AirHelp

Powered by Workable

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.