Senior Business Program Manager

Asia Strategic Program Management Lead end-to-end planning, rollout, coordination, and execution of strategic programs sponsored by the Asia Executive Office. Define program objectives, scope, priorities, milestones, ownership, and success measures across multiple markets. Align regional and local leaders and teams to ensure timely, consistent program delivery. Manage multiple programs and changing priorities with sound judgment, agility, and accountability. Establish disciplined tracking of progress, risks, issues, decisions, and interdependencies; proactively resolve execution barriers. Improve and standardize processes to create scalable, repeatable approaches to program delivery. Provide concise, decision-oriented updates to executives and stakeholders. Build trusted relationships with leaders and teams across Asia and enable effective cross-border collaboration. Facilitate two-way sharing of insights and practices between Japan and other Asia markets. Support Japan's strategic initiatives in partnership with the Chief of Staff and business leaders. Contribute to initiatives that evolve customer engagement and business processes for the AI era Coordinate stakeholders, track actions and outcomes, and help embed business and cultural change. Demonstrated experience independently managing complex projects or programs involving multiple teams and stakeholders. Strong program management capabilities spanning planning, prioritization, milestones, risk and issue management, and outcome tracking. Ability to bring structure to ambiguity and translate complex

requirements into clear processes,

responsibilities, and action plans. Proven ability to manage competing priorities while maintaining accuracy, reliability, and consistent execution quality. Ownership mindset and commitment to seeing programs through from planning to delivery. Ability to communicate complex information clearly and concisely to executives and facilitate timely decisions. Fluency in both Japanese and English, including the ability to engage senior executives, facilitate alignment, deliver presentations, and produce clear business documents. Strong stakeholder engagement skills and the ability to build trust and influence across organizational boundaries. Experience leading programs across multiple countries, markets, or multicultural teams. Background in program management, business operations, strategic planning, or an executive office. Experience designing, standardizing, and improving scalable program operating processes. Exposure to business transformation, organizational change, or change management initiatives. Knowledge of AI-enabled business transformation or digital ways of working. People management or cross-functional team leadership experience.