About the role
Customer Success Specialist (EMEA) | Bitwarden This page is displayed in , but your browser is set to . Would you like to switch to the version? Switch to Stay in Products Password Manager Individuals Millions of users choose Bitwarden to protect themselves and their families Families Business Countless businesses and enterprises choose Bitwarden to secure their interests Enterprise Developer Products Explore Secrets Manager End-to-end encrypted secrets management for development, DevOps, and IT teams. Passwordless.dev and Passkeys Unlock passkey features and more with just a few lines of code Developer Documentation Explore More Integrations Partners New Access Intelligence New Bitwarden Authenticator Pricing Downloads Features Personal Plans Top Features Integrated TOTP Emergency Access Secure Sharing with Send Email Alias Integration Cross-platform with Unlimited Devices Business Plans Top Features Access Intelligence Directory Integration SSO Integration Self-hosting Bitwarden Enterprise Policies Account Recovery Top Tools Password Generator Password Strength Tester Passphrase Generator Username Generator Explore all tools and features Resources Resource Library Resource Center Blog Events Success Stories Comparison Security & Trust Security Compliance Open Source Bug Bounty Program Open Source Security Summit Bitwarden Security Whitepaper Training Help Center Courses Community Forum Enterprise Services Search Get Started Free Talk to Sales Log In Products Password Manager Individuals Millions of users choose Bitwarden to protect themselves and their families Families Business Countless businesses and enterprises choose Bitwarden to secure their interests Enterprise Developer Products Explore Secrets Manager End-to-end encrypted secrets management for development, DevOps, and IT teams. Passwordless.dev and Passkeys Unlock passkey features and more with just a few lines of code Developer Documentation Explore More Integrations Partners New Access Intelligence New Bitwarden Authenticator Pricing Downloads Features Personal Plans Top Features Integrated TOTP Emergency Access Secure Sharing with Send Email Alias Integration Cross-platform with Unlimited Devices Business Plans Top Features Access Intelligence Directory Integration SSO Integration Self-hosting Bitwarden Enterprise Policies Account Recovery Top Tools Password Generator Password Strength Tester Passphrase Generator Username Generator Explore all tools and features Resources Resource Library Resource Center Blog Events Success Stories Comparison Security & Trust Security Compliance Open Source Bug Bounty Program Open Source Security Summit Bitwarden Security Whitepaper Training Help Center Courses Community Forum Enterprise Services Get Started Free Get Started Free Talk to Sales Talk to Sales Log In Log In Back to Careers Customer Success Specialist (EMEA) at Bitwarden in Customer Success Remote, EMEA Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California with team members located across the globe. Learn more at bitwarden.com . We truly care about our Bitwarden users and want them to have the best experience while accessing their sensitive information online. Our Frontline Customer Success team helps people as quickly as possible through our email support system, with the majority of inquiries being resolved the same day received. Team members have excellent writing skills: stellar grammar, attention to detail, and the ability to explain complicated things simply. Success is measured in swiftness, accuracy, and clarity. This role requires a self-starter with experience troubleshooting web and mobile technologies. You will become a Bitwarden product expert and handle common questions about using our products, troubleshoot technical issues, and ensure customer satisfaction. This is an all remote team and we are looking for someone based in the EMEA region.