About the role
Operations Specialist, Driver Early-Life Engagement | Bolt Careers Careers Business Operations Operations Specialist, Driver Early-Life Engagement Operations Specialist, Driver Early-Life Engagement We are looking for an Operations Specialist - Driver Early-Life Engagement to join the Local Operations team. In this role, you will be responsible for optimizing the driver journey from registration through their first 30 days on the platform. You will play a key role in improving registration and activation speed, increasing conversion rates, and maximizing driver engagement and retention during the most critical stages of the lifecycle. Location: Paris, France View all roles Apply now
About
the role You will be responsible for the efficiency and quality of all operations related to driver registration, activation, and early-life engagement. You will identify opportunities to improve the driver journey, optimize the registration-to-activation funnel, and drive initiatives that accelerate first trips and maximize engagement during the first 30 days. You will work cross-functionally to remove operational bottlenecks, improve conversion and retention, and ensure successful initiatives can be scaled across markets. Main tasks and
responsibilities: Analytics and performance - you will be responsible for defining and monitoring relevant KPIs to track registration, activation, retention, and the performance of different initiatives. Processes and tools - you will create and optimize processes and tools to improve operational efficiency, provide visibility on performance, facilitate access to information, and identify opportunities to leverage automation and AI. Stakeholder management - you will work closely with internal teams to gather feedback, align on priorities and processes, and provide support when needed. User experience - you will iterate to optimize the registration and activation journey, strengthen engagement, and improve the overall value proposition. Scaling - you will be responsible for sharing results and best practices, and cooperating with the Central Ops team and other local teams to replicate successful initiatives across Bolt markets. About you: You have 1–3 years of experience in an analytical, operations, consulting, or growth-focused role. You have strong analytical skills and are comfortable using data to understand performance and drive decisions. You have project management experience and can manage multiple initiatives simultaneously. You are rigorous, organized, and detail-oriented. You're a great communicator with strong stakeholder management skills and fluent in both French and English. Hands-on by default: no task is beneath you if it moves the needle. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is valuable, but what we really look for is drive, intelligence, and integrity — so if you don’t tick every box, apply anyway. Apply now and join us to make cities for people, not cars. First name Last name Email Phone Number Upload your CV Drop files here to upload or choose from your device Browse files Supported formats: .pdf, .docx (max. file size 5MB) Will you now or in the future need sponsorship for employment visa status to start or keep working with Bolt? Select an option Do you need special assistance due to disability? We are happy to provide reasonable accommodations. (optional) By responding, you consent to Bolt processing your disability data in accordance with our Privacy Notice . Where did you hear about Bolt? Select an option By ticking this box, I confirm that I have read and understand the content of the Privacy Notice and acknowledge that my personal data will be processed as part of this application. Continue to survey Submit application Fill in our Demographic Survey Please help Bolt’s diversity and inclusion efforts by completing our voluntary demographic survey. div>div>label]:mb-4"> Which gender identity do you most closely identify with? (optional) Female Male Non-binary Other Prefer not to disclose div>div>label]:mb-4"> What is your age? (optional) Under 21 21-25 26-34 35-44 45-54 55-64 65 or over Prefer not to disclose div>div>label]:mb-4"> Are you a parent, caretaker, or legal guardian of anyone? (optional) Yes No Prefer not to disclose div>div>label]:mb-4"> Do you live with any disability? (optional) Yes No Prefer not to disclose div>div>label]:mb-4"> In which country do you currently live? (optional) Estonia Romania Poland Germany Other, please specify (country) Prefer not to disclose Question 1 / 5 Previous Next Submit application Your answers are anonymous and not linked to your application. By responding, you consent to Bolt processing your demographic data in accordance with our Privacy Notice . AI Disclaimer: We use Greenhouse's AI-powered Talent Matching tool to compare your application against our job
