We are seeking a driven and technically skilled DevOps Engineer with strong Microsoft Azure experience to support, troubleshoot, and improve cloud infrastructure, CI/CD pipelines, automation, monitoring, and operational reliability across production environments. This role is highly operational and troubleshooting focused, requiring someone who is comfortable diagnosing production issues, responding to alerts and outages, managing escalated support tickets, and serving as a key escalation point for infrastructure and application support.
The ideal candidate enjoys problem solving, identifying root causes, stabilizing environments, and partnering cross functionally to resolve complex operational issues quickly and effectively. This position operates within Agile/Scrum environments while balancing real time operational support priorities.
Location
Remote — India
Responsibilities
Build, deploy, maintain, and troubleshoot scalable Azure cloud infrastructure
Develop and maintain Infrastructure as Code (IaC) solutions
Create, manage, troubleshoot, and improve CI/CD pipelines and deployment automation
Monitor production systems and actively respond to operational alerts, incidents, outages, and performance degradation
Own and manage escalated support tickets and serve as a technical escalation point for operational issues
Investigate and troubleshoot infrastructure, deployment, networking, database, and application related problems
Perform root cause analysis and implement corrective actions to improve long term system stability
Support highly available environments aligned with SLA/SLO objectives
Participate in on call rotations and support critical production incidents as needed
Perform application maintenance, patching, upgrades, and environment support activities
Collaborate with development, security, infrastructure, and support teams to resolve operational issues quickly
Work within Agile/Scrum processes while also handling ad hoc operational and troubleshooting priorities
Implement operational best practices for reliability, security, monitoring, and performance optimization
Maintain operational documentation, deployment standards, troubleshooting guides, and support procedures
Requirements
Minimum Requirements
5+ years of experience working in technology, infrastructure, cloud engineering, DevOps, or IT operations roles
3+ years of hands on experience with Microsoft Azure cloud services
Experience supporting and troubleshooting production environments with SLA/SLO requirements
Strong experience responding to operational alerts, incidents, outages, escalations, and infrastructure troubleshooting activities
Experience diagnosing and resolving deployment, networking, application connectivity, and system performance issues
Experience working in fast paced Agile/Scrum and ad hoc operational support environments
Experience acting as a ticket owner or escalation resource for infrastructure and application related support cases
3+ years of Infrastructure as Code (IaC) experience using Terraform preferred; ARM templates and/or Bicep acceptable
2+ years of experience working with SQL databases and Active Directory environments
Experience designing, managing, and troubleshooting CI/CD pipelines using GitHub Actions, Bitbucket Pipelines, and/or Azure DevOps
Strong experience with Git based version control systems, primarily GitHub
Experience with automation and scripting using PowerShell, Bash, or Python
Hands on experience with monitoring and observability platforms such as Azure Monitor, Grafana, Uptrends, and Application Insights
Experience troubleshooting Azure networking components including VNets, NSGs, Private Endpoints, peering, load balancing, and application connectivity
Understanding of cloud security, operational reliability, and infrastructure best practices
Preferred Qualifications
Microsoft Certified: Azure Administrator Associate (AZ-104)
Experience with containerization and orchestration technologies such as Docker or Kubernetes
Experience supporting or integrating AI/ML related Azure services such as Azure OpenAI, Azure AI Foundry, or Azure AI Search
Familiarity with GitOps or platform engineering concepts
Strong troubleshooting, analytical thinking, and root cause analysis skills
Strong communication and cross team collaboration skills
