Nutanix Careers - Manager, Resident Consultant What We Do Products Solutions Support & Services Partners Resources Company Contact Us Global Offices Next Community Manager, Resident Consultant Professional Services Pune, India Req.Num.: N2380 Apply Who are our employees? We’re an eclectic group of 5,000+ dreamers, believers and builders, operating in over 40 countries. We’re Hungry. Humble. Honest. With Heart. The 4H’s: these are our core values and the DNA of our company. They help drive our employees to succeed, to strive to be better, to learn from every experience. Our employees are encouraged to have spirited debates and conversations and to think with a founder’s mindset. This means we’re all CEO’s of the company and, as such, make the best decision every day that aligns with our company goals. It’s through our values, our conversations and mindsets that we can continue to disrupt the industry and drive innovation in the market. Who are we in the market? Nutanix is a global leader in cloud software and hyperconverged infrastructure solutions, making infrastructure invisible so that IT can focus on the applications and services that power their business. Companies around the world use Nutanix Enterprise Cloud OS software to bring one-click application management and mobility across public, private and distributed edge clouds so they can run any application at any scale with a dramatically lower total cost of ownership. The result is organizations that can rapidly deliver a high-performance IT environment on demand, giving application owners a true cloud-like experience. Learn more about our products at www.nutanix.com or follow us on Twitter @Nutanix . removed=====---> Hungry, Humble, Honest, with Heart. The Opportunity Are you a customer-focused delivery leader who is hungry, humble, honest, and has a heart for developing high-performing teams? If so, you'll be excited to join our Professional Services organization as a Manager – Professional Services Delivery, where you will have the opportunity to drive exceptional customer outcomes while leading transformative consulting engagements and operational services within a culture that prioritizes collaboration, innovation, and continuous learning.
About
the Team The Manager, Resident Consultant role will be part of the Professional Services Delivery team based in Pune. This team is dedicated to helping customers successfully adopt, deploy, optimize, and operate Nutanix solutions across enterprise environments. Our culture is centered around customer obsession, technical excellence, continuous learning, collaboration across global teams, ownership and accountability, and innovation through reusable assets and automation. The mission of
the team is to ensure exceptional customer outcomes while continuously improving delivery capabilities through both consulting-led transformation engagements and operational managed services. You will report to the Director, Professional Services, who fosters a collaborative and empowering leadership style, focusing on team development and encouraging a culture of accountability and innovation. This role is hybrid, with the expectation that the hire will work in the office a few days a week while also having the flexibility to work remotely.
The role does not require extensive travel, as it primarily involves managing delivery operations and customer engagements from the Pune location. However, occasional travel to customer sites may be necessary. Your Role Lead and manage a team of 10–12 Professional Services Consultants for Day 1 consulting and Day 2 operational services. Ensure successful execution of all customer projects, including platform deployments, migrations, and operational support. Drive delivery quality and customer satisfaction, acting as the escalation point for complex delivery situations. Oversee operational service delivery, implementing continuous improvement initiatives and ensuring adherence to best practices. Conduct regular coaching, performance reviews, and career development discussions for team members. Build trusted relationships with enterprise customers and conduct delivery governance reviews to ensure success. Develop and implement resource planning and capacity management strategies to balance customer demand with team capabilities. Identify and drive opportunities for operational excellence through automation and reusable delivery assets. What You Will Bring 10–15 years of experience in Enterprise Infrastructure, Virtualization, Hybrid Cloud, or Cloud-Native Platforms. 4–6 years of experience in people management, leading consulting or technical delivery teams. Proven track record managing enterprise customer engagements from planning through successful delivery. Strong leadership skills in delivery operations, including resource planning and project management. Technical proficiency in Nutanix Cloud Platform, VMware technologies, and automation tools like Terraform or Ansible. Effective communication skills for building relationships with executive stakeholders and cross-functional teams. Experience with consulting methodologies, reference architectures, and quality assurance practices. Ability to drive operational excellence and continuous improvement initiatives in service delivery. Work Arrangement Hybrid: This role operates in a hybrid capacity, blending the
benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team
requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager. -- Nutanix is an equal opportunity employer. Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of
