IT Engineer III | ServiceNow Developer
About the role
IT Engineer III | Playlist Skip to main content Main navigation Our Culture Careers Press Contact Menu - Action View all jobs IT Engineer III Playlist | Engineering | Salaried | Brazil Apply now
About the Company: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
The Role You’ll Play Drive the strategy, configuration, and scaling of Playlist’s global Apple and Windows device fleets using Jamf and Intune. Develop and maintain runbooks for future M&A scenarios—ensuring device management practices can scale securely and efficiently. Ensure endpoint fleets consistently meet Playlist’s security baselines and implement iterative improvements. Support integration planning and execution for systems related to mergers and acquisitions. Own and manage technical projects—including
requirements gathering, task tracking, and stakeholder communication. Partner cross-functionally to identify and resolve technical or workflow-related friction points. Participate in the IT Engineering “shield” rotation to support escalations from our internal support team. Experience You Bring 6+ years of IT Engineering experience in fast-paced, high-growth environments. 4+ years of hands-on experience managing MDM tools, especially Jamf and Intune. Proven track record in automating processes across Cloud SaaS platforms Advanced knowledge of cloud infrastructure and endpoint management, including: Cloud platforms: Azure, AWS MDM tools: Jamf Pro (Connect + Protect), Microsoft Intune Server & device management: Windows Server, macOS device compliance SSO & Identity: Experience implementing SSO and managing identity systems System integration: Proficient in API-based integrations Strong time management and prioritization skills, with a disciplined approach to documentation and knowledge sharing Experience influencing both short- and long-term IT strategy and roadmaps. Compliance & Security Knowledge Familiarity with leading IT and InfoSec frameworks: ITIL, COBIT, NIST, ISO 27001/27002, CIS Controls PCI, GDPR, HIPAA, SOX, HITRUST Understanding of regulatory
