Technical Account Manager, Auto Lending

New York, Atlanta

Full-time

About the role

We are looking for a Technical Account Manager with 5+ years of experience to own enterprise client implementations in the auto lending space. You'll be the primary technical partner for Fortune 500 lenders, project managing deployments of Axle's insurance data API from pilot through launch and beyond — identifying new deployment opportunities within accounts as you go.

What will you be doing?

• Project manage end-to-end API deployments for auto lending clients, running weeklies/bi-weeklies to track action items, remove blockers, and hit launch timelines

• Serve as the primary day-to-day technical partner for enterprise clients post-sales, ensuring successful implementation and pilot success

• Take design decisions and requirements from the forward-deployed product team and translate them into executed deployments

• Identify and drive additional deployment opportunities within existing accounts alongside the deployment strategist

• Define and track success metrics, codify design decisions, and manage dependencies across client stakeholders

Key Requirements

• Auto lending industry experience (loan origination systems, auto finance companies, or adjacent automotive companies)

• 5+ years in a customer-facing technical role (Technical Program Manager, Solutions Engineer, or implementation-focused role) — not pure account management

• Strong understanding of RESTful APIs and ability to get hands-on debugging and working through technical integration challenges

• Elite project management skills — proven ability to drive complex enterprise implementations to completion

• Ready to work at a fast-paced startup; must be in-person 4 days/week in NYC (Flatiron/NoMad) or Atlanta (West Midtown)

About Axle.insure

Axle is the AI-native clearinghouse for insurance, building the universal API infrastructure that bridges the multi-trillion dollar insurance industry with virtually every other sector. Founded in 2022 and headquartered in a Flatiron/NoMad office in NYC (with a West Midtown Atlanta presence), Axle's mission is to completely transform the communication layer for insurance — enabling companies to verify coverage, monitor policies, and make business decisions in seconds rather than hours, while helping consumers unlock their most underutilized financial asset. The platform powers agentic workflows and RESTful API integrations for Fortune 500 clients and household names including Rocket Mortgage, Hertz, Avis, Audi, USAA, and Experian. Axle has seen exceptional traction, with revenue growing 35% quarter-over-quarter to mid-7-figures ARR and best-in-class retention — all with a lean team of ~25 people. The company is backed by a blue-chip investor roster including Y Combinator, Gradient Ventures (Google's AI fund), Base10, and angels from Plaid and Cox Automotive, and recently announced a $17.5M Series A led by Base10. Culturally, Axle is a tight-knit, in-person-first team (4 days a week in office) that values real ownership, creative problem-solving, and moving fast — everyone drives measurable impact, and early team members are building verticals from the ground up.