SAP Integration Architect

requirements, proposing pragmatic, production-grade connectivity solutions. Partner deeply with customer and SAP engineers: Collaborate directly with customer SAP Basis, BTP, and application teams, as well as SAP's own technical teams, to align architectures, test plans, and rollout procedures. Support partner enablement : Help system integrators and SAP partners build and deliver Parloa-SAP integrations independently Shape the integration practice: Translate recurring field experience into standardized approaches, accelerators, and playbooks that improve repeatability and reduce delivery time across similar engagements. Provide structured product feedback: Identify gaps between Parloa's integration capabilities and SAP customer

requirements; translate findings into clear, actionable input for Product and Engineering. Our Technology Stack : SAP BTP (Integration Suite, API Management, Event Mesh), SAP S/4HANA, SAP ECC, SAP Service Cloud, SAP CRM, OData v2/v4, REST, SOAP, OAuth2 / SAP IAS, Microsoft Azure, TypeScript / Node.js, Kubernetes

Who you are: 5+ years of professional experience in SAP integration engineering, SAP BTP development, or SAP technical consulting, with a track record of delivering integrations in live enterprise environments. Strong hands-on expertise with SAP BTP Integration Suite (formerly CPI): designing, building, and operating iFlows, API proxies, and event-based integration scenarios. Solid understanding of SAP data models and APIs across one or more relevant products: S/4HANA, ECC, Service Cloud, or CRM. Proficiency with integration protocols and standards: OData (v2 and v4), REST, SOAP, OAuth2, and SAP IAS/XSUAA authentication patterns. Ability to operate independently in ambiguous, high-responsibility customer environments—able to own integration challenges end-to-end and drive them to resolution across multiple stakeholders. Clear communicator with both SAP-native engineers and non-technical business stakeholders—able to translate integration complexity into decisions and delivery. Degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent practical experience). Strong plus: Experience with conversational AI, contact center platforms, or CX technology stacks in an SAP context. Strong plus: Familiarity with SAP AI Core, SAP Agent Builder, or similar AI extensions within the SAP ecosystem. Strong plus: Experience working with or for SAP system integrators in a delivery or presales engineering capacity. Our recruiting process: TA Screen → Hiring Manager Call → Technical Interview → Bar Raiser Why Parloa? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale — and want your work to matter in real, everyday moments—this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more . * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

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