Forward Deployed Creative Designer, Ads

About Hightouch

Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.

Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.

Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.

At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.

The Role

Most AI-generated ads still look like AI-generated ads. Generic lighting, off-brand color, the same five compositions on a loop. Brands that care about their identity have stayed on the sidelines because the output hasn't met their bar.

We're changing that. Hightouch's Agentic Marketing Platform is the system enterprise marketers are using to plan, generate, and ship campaigns with their data, their guidelines, and their voice. Our customers include Domino's, Chime, Spotify, Ramp, Whoop, and Grammarly. They are not going to settle for slop, and neither are we.

We're hiring a Forward Deployed Creative Designer, Ads to be the human who proves what's possible. You'll collaborate alongside our Solutions Engineering team on enterprise customer calls, translate brand guidelines into agentic workflows that actually produce on-brand work, and ship the creative that makes the case. You will be the most influential creative voice in the room, both for our customers and for our product.

You will define how the most recognizable brands in the world make ads with AI, and you will watch the work you direct ship to millions of impressions.

What You’ll Do

• Drive Product Adoption: Partner directly with enterprise marketing teams to onboard them onto the Agentic Marketing Platform Ads, ensuring they see immediate value through high-quality creative output.

• Master AI Workflows: Utilize advanced prompt engineering across leading generative AI models to create polished, on-brand, and performant ad creatives (imagery, video, and copy) tailored to complex client guidelines.

• Consult & Strategize: Act as a creative consultant for top-tier brands. You will help clients understand how to merge traditional brand guidelines with agentic AI workflows, ensuring the output maintains a high bar for "taste" and aesthetic quality.

• Performance Optimization: Collaborate with clients to set up A/B tests, analyze creative performance data, and continuously refine prompts and strategies to drive higher ROI and conversion rates.

• Cross-Functional Collaboration: Work closely with the product and engineering teams, providing ground-level feedback from enterprise clients to shape the future roadmap of our AI Decisioning and creative generation tools.

What You Bring

• A portfolio that does the talking: Real ads, real product launches, real campaigns. Ideally with AI integrated into the workflow, but the bar is craft. If your work is exceptional, we want to see it. (Applications without a portfolio link will not be reviewed.)

• Deep AI fluency: You don't need us to teach you what's new. You're already testing the latest image and video models the week they drop, you’re stringing them together in node based UIs, you have strong opinions about which ones get which jobs, and you know how to push them past their defaults to hit a specific look.

• Enterprise client instincts: You've worked directly with sophisticated marketing teams, in-house, agency, or consultancy, and you know how to navigate brand reviews, legal, and the politics of getting work approved.

• Performance marketing literacy: You understand the difference between an ad that wins a Cannes Lion and an ad that wins a CAC target, and you can hold both standards at once.

• Taste: This is the hardest one to write a bullet for, so we'll just say it: you have it, your portfolio shows it, and you can articulate why something works.

You might be a fit if you are...

• A Senior Art Director or Creative Lead at an agency who's frustrated with the pace, the layers of approval, and watching AI eat workflows you can't influence from where you sit.

• An in-house Creative Lead at a DTC or consumer brand who's been quietly building AI workflows nights and weekends, and is ready to do it as the job.

• A Creative Strategist at a Meta, Google, or TikTok partner shop who wants to be closer to the product and further from the deck.

• A product or brand designer at a fast-moving startup who's been pulled into ads work, found you're great at it, and want to go all-in on the AI side.

• Or you don't fit any of these neatly, but your portfolio is undeniable and you've been waiting for a role that takes AI in advertising seriously. Apply.

Why Hightouch?

You’ll be joining a fast-paced, high-growth environment where you can directly impact the success of some of the world’s most recognizable brands. You will be at the absolute forefront of AI in marketing, helping to define how the industry uses agentic models to drive real revenue.