Why Work at Reputation? Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide. We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022. Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com. Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports. The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms. Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed. Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck. Our Mission: We exist to forge relationships between companies and communities. Reputation is seeking a Full Stack Software Engineer to help push our enterprise social media SaaS application forward. This position will work on a wide variety of projects relating to the social suite of products offered to our clients. We are looking for engineers who can build simple, fast, and elegant software. The Reputation Engineering team is small, flat, and close knit. We want to hear from you if you are ready to build your technical skill set in a fast-paced, CI/CD environment.
Responsibilities: Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Work with the product owners to understand detailed
requirements and own your code from design, implementation, test automation, and delivery of high-quality products to our users Work in a fast-paced CI/CD Kanban environment and participate actively in feature development and bug resolution Capability to manage multiple projects with material-technical risk across teams and processes; may serve as a functional lead or technical owner. Work on several Reputation products to extend functionality and to maintain zero customer-reported bugs. Be a mentor for colleagues and help promote knowledge-sharing Additional duties as assigned
Qualifications: 5-8 years of experience in designing & implementing highly interactive UI for high-volume robust web applications Must be a graduate in BTECH/BE/MS/MTECH - IT/CS/Machine Leaning/Data Science/Artificial Intelligence. Solid programming skills in JavaScript and experience with JavaScript libraries such as React and Node.js. Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations Advanced knowledge experience working with relational databases, including development, troubleshooting, and performance optimization Observability experience or willingness to learn Experience working in a Cloud environment User-Centric: You have a strong sense of empathy for the end-user and are driven to improve their experience Technical Skills: Comfortable with data-intensive applications and distributed systems
Nice to Have Golang RabbitMQ Redis Elasticsearch When you join Reputation, you can expect: Flexible working arrangements. Career growth with paid training tuition opportunities. Active Employee Resource Groups (ERGs) to engage with. An equitable work environment. Our employees say it best: According to Glassdoor, 94% of our employees approve of our CEO, Joe Burton. Our employees highlight our: Ample Opportunities- “There are many opportunities to learn and grow. Many open roles are replaced with internal promotions.” Positive Culture- "Great opportunity and exceptional culture." “You will never have a better culture anywhere else. Period.” Training and Tools- “All managers truly want you to succeed, and you are given great tools and training to be successful in your role.” Balance- “Great work life balance and awesome team environment!” Diversity Programs & Initiatives: Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success. At Reputation, we believe in: Diversity: Embracing a culture that values uniqueness. Inclusion: Inviting diverse groups to take part in company life. Belonging: Helping each individual feel accepted for who they are. "At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day." - Joe Burton, CEO, Reputation Additionally, we offer a variety of
benefits and
perks, such as: Health Insurance & Wellness
Benefits: Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws Maternity
Benefits: Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy Life Insurance: Insurance at 3x annual cost to the company (Term Insurance, GPA) Accident/Disability Insurance: Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA) OPD: of 7500 per annum per employee Leaves 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year) 12 Casual/Sick leaves (Pro-rata calculated) 02 Earned Leaves per Month (Pro-rata calculated) 04 Employee Recharge days (aka company holiday/office closed) Maternity & Paternity (6 months) Bereavement Leave (10 Days) Car Lease: Reputation offers Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice. Applicants only - No 3rd party agency candidates. Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Join our growing team! Five Core Values serve as guides for
how we work together and how we serve our customers. We know great work can happen anywhere. You’ll have the flexibility of a hybrid schedule, joining us in person typically 2 or 3 days a week (subject to change) and working from home the rest of the week. Reputation has offices in Scottsdale, AZ, Lehi, UT, San Ramon and San Jose, CA, Hyderabad, India, and Liverpool, UK. The job posting will list the office(s) where a given position is based. Reputation was recognized recently as America’s Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle. Click here to follow Reputation on LinkedIn. Stay up to date on our leadership announcements, product updates, tech talks, industry trends, careers, events, and more! Check out Reputation’s YouTube Channel to learn more, starting with our Always Know. Always Act video.
