About the role
People Operations Generalist | Thatch Careers THATCH Open main menu Solutions ICHRA Marketplace Platform API USE CASES Brokers Startups SMB Enterprise Customers Resources TOOLS Get a quote Explore plans LEARN What is ICHRA? Group plan vs ICHRA QSEHRA vs ICHRA Blog SUPPORT Help center FEATURE 2026 Health
Benefits Outlook The policy, cost, and consumer data behind the biggest year in employer health
benefits since the ACA. Download the report ICHRA: Guide Book A step-by-step guide to help employers design and implement ICHRA with ease. Download ebook Pricing Company
About us Learn about Thatch Jobs Join our team! Sign in Book a demo Start now Back to all Roles People Operations Generalist at Thatch Location Remote (US)
Compensation $110,000 - $120,000 USD
About
the role We’re looking for a people-focused People Ops Generalist to support our growing team. In this role, you’ll be one of the first touch points for employees, setting the tone for their experience with us. You’ll partner closely with recruiters, hiring managers, the broader People team and all employees to make sure every interaction feels smooth, thoughtful, and delightful. From supporting onboarding and HR processes, you’ll be at the heart of keeping our people operations running seamlessly. If you have a service-oriented mentality, thrive on organization, and genuinely enjoy connecting with people, then you’ll fit right in.
What you'll do Manage Thatch’s onboarding program; from pre-boarding logistics and systems admin, to day 1 onboarding sessions, you will own it all. Maintain accurate records in HR systems Help new hires feel welcome by supporting onboarding and managing the onboarding calendar Complete employee verifications, E-verify and maintain employee files. Manage People related compliance around
Benefits, 401(k) management, and support employees through any People related organization changes. There will be an opportunity to work closely with the Head of People and other members of the people team on special projects and programs. Background we're looking for 3+ years of experience in HR, People Ops or a related administrative role Exceptional organizational skills with the ability to manage multiple priorities Strong written and verbal communication skills High attention to detail and accuracy Discretion in handling confidential information Exercises good judgement when faced with challenges Experience we’d be particularly excited about Prior experience with Rippling or other HRIS tools A people-first mindset and genuine interest in creating positive experiences for and enabling our employees to do their best work Excellent customer service skills What to expect We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect: 30 minute video meeting to talk through your background and interest in Thatch 30 minute video meeting with the hiring manager to dive deeper into your experience and