About the role
The opportunity
LLMs are changing analytical work. Capabilities that once required large teams of highly paid data engineers are becoming accessible to smaller companies for the first time. At Palantir, we delivered real data and BI value, but deployments never scaled without expensive, hands-on engineers. We believe LLMs change that, and we have the customers and revenue to prove the model works.
Now we scale and one key lever is the platform. Every new customer brings new data sources, more rows to sync, and more queries to serve. Your job is to make sure ZeitMind can handle onboarding 10 new enterprise customers per week and the hard part isn't the compute. It's capturing each business's context fast enough: connecting messy data systems, making sure the agent's answers are correct, that visualisations hold up, and that the customer is able to get value out of the product quickly. This is as much a product and correctness problem as an infrastructure one, and it hasn't been solved before. Onboarding a customer should be boring. This is the role that lets everything else scale.
What you will do
- Build the sync layer: millions of rows from ERP, CRM, and homegrown systems, ingested incrementally and reliably, without an engineer babysitting the pipeline
- Cut onboarding time: connecting a new customer's data sources should take hours, not weeks. You abstract sources so our agents work with any of them the same way
- Make the agent fast where it counts: speed comes from tool design that parallelizes, sub-agents, and branching, not tokens per second. You design tools so work can run concurrently and safely
- Route data safely between customer networks and ours: security and reliability are features our customers pay for
- Build the guardrails for correctness: automatic checks and integrated validation tooling so the agent's output can be trusted, and so it flags what a human should verify
- Keep the platform simple: choose boring technology where boring wins, and be able to say why every system we run earns its place
