About the role
Emergent builds autonomous coding agents that replace traditional software development by generating, testing, and deploying production applications directly from plain-language intent. Our systems run in production at global scale and are used to build millions of real applications.
Since public launch, Emergent has crossed $100M in ARR and grown to over 10M users across 190+ countries. We're backed by Khosla Ventures, SoftBank, Google, Lightspeed, Prosus, Together, and Y Combinator.
We're solving the hard part of AI-driven software creation: correctness, reliability, security, and scale in real production systems. The team is built by repeat founders, Olympiad medalists, IIT & IIM alumni, and leaders from Google, Amazon, and Dropbox.
We're hiring builders who want ownership, speed, and impact at global scale.
The Role:
Our Agent Reliability Engineers (ARE) support customers who use AI to build applications across web, mobile, backend, DevOps, and full-stack environments — many of them non-technical builders shipping everything from simple websites to complex SaaS products. When customers hit issues, the ARE team diagnoses, troubleshoots, and resolves them while delivering a great customer experience. As Enablement Manager, you'll own onboarding, training, coaching, and continuous upskilling for this team, combining technical depth, communication skill, customer empathy, and learning & development expertise to keep engineers effective as the AI landscape keeps shifting underneath them.
What You'll Do:
- Design and run onboarding: build structured learning paths and certification programs covering platform knowledge, troubleshooting methodology, AI workflows, and customer support fundamentals for new Agent Reliability Engineers
- Drive technical enablement: run workshops on debugging across frontend (React, Next.js, JavaScript), backend (Node.js, Python), APIs, databases, cloud infrastructure, mobile, and AI agent orchestration, and turn fast-moving platform changes into clear, practical learning content
