About the role
Join in on pioneering procurement AI agents Since 2019, Pactum has been at the forefront of transforming enterprise procurement with groundbreaking Agentic AI. We are not just automating a process; we are leading the industry in redefining how companies negotiate and manage supplier relationships. Our AI agents work around the clock , collaborating seamlessly with humans to discover negotiation opportunities and close supplier deals at scale. Trusted by over 50 of the world’s largest enterprises, including Walmart and Rolls-Royce , we deliver tangible value, drive agility, and unlock hidden potential. Ready to make an impact? Join our passionate, global team and be part of a bold mission: to bring trust, transparency, and automation to every supplier negotiation. As the first in our field, we address novel challenges with novel solutions. Our platform enables large enterprises to manage and monitor negotiations at scale, effectively saving money, boosting efficiency, and strengthening crucial supplier relationships. We’re built on a foundation of deep decision-making capabilities and cutting-edge innovation, which has allowed us to raise over $100 million in funding , including a Series C of $54 million in June 2025 led by Insight Partners. Our technology is proven—with notable achievements like a negotiation and signing carried out entirely by AI agents in just 87 seconds . About you As a Technical Deployment Manager, you'll own the technical execution of Pactum's AI negotiation workspaces. Turning client business needs into flawless, on-time integrations (Coupa, Ariba, API, Email) that power high-quality automated negotiations. This role is based in Tallinn , with openness to working US-timezone hours when a deployment calls for it. Your daily adventures will include End-to-end setup. Configure client workspaces, including DocuSign, email, and Coupa/Ariba/API integrations. Technical ownership. Lead configuration workshops and integration calls, guiding clients through technical decisions. Deployment partnership. Work closely with the Deployment Lead to drive projects from idea to launch. Client advisory. Advise Fortune 500 clients on best practices for Pactum implementation and usage. Cross-team collaboration. Partner with Data Science, Engineering, and Product to ship continuous improvements. Quality first. Maintain documentation, follow Jira checklists, and test thoroughly for zero-defect launches. Post-go-live care. Manage configuration changes within SLAs and hand off smoothly to Operations Support team. What you bring Detail obsessed. A clean-code mindset, spot and fix issues before clients ever see them. Clear communicator. Translate complex technical setups into simple, meaningful explanations for any audience. 2+ years in technical deployment, implementation, or professional services (SaaS/enterprise). Problem solver. Plan end-to-end deployments and unblock issues independently. Process-driven. Strong with Jira, Confluence, and technical documentation. Flexible hours. Step into evening hours when needed to support deployments, troubleshoot time-sensitive issues, or collaborate with clients and teams across time zones. Logic thinker. Comfortable designing and navigating complex decision trees and workflows. As a
