About the role
<div class="content-intro"><p>Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.</p></div><p><strong>
The Team:</strong></p> <p>We are an international team of learning enthusiasts based across Germany, Spain, India, and the United States, united by a single mission: delivering high-impact learning experiences for our customers, partners, academic communities, and global users. From foundational concepts to advanced technical skills, our training covers everything learners need to successfully harness the power of Celonis.</p> <p>Available 24/7 and completely free at<a href="https://academy.celonis.com"> academy.celonis.com</a>, our platform serves over 200,000 registered learners across 200+ countries. Our commitment to world-class enablement speaks for itself—the Celonis Academy has been recognized with eleven prestigious Brandon Hall Excellence Awards for learning and development.</p> <p><strong>
The Role:</strong><span style="font-weight: 400;"><br></span><span style="font-weight: 400;"><br></span>As a Celonis Academy Operations &amp; Technology Working Student, you will be at the heart of building and scaling next-generation learning experiences. In this high-impact role at the intersection of edtech, process automation, and applied AI, you will manage day-to-day LMS operations, resolve technical and content queries for learners, and build seamless automated workflows using Make and Celonis Action Flows. Beyond standard operations, you will take a hands-on role in scaling our processes by leveraging AI to design, deploy, and operationalize agentic workflows that will shape the future of the Celonis Academy.</p> <p><strong>The work you’ll do:</strong></p> <ul> <li>Learner Support: Deliver timely, high-quality technical and content support to help learners navigate the platform and become Celonis experts.</li> <li>LMS Administration: Administer, configure, and maintain our Learning Management System to ensure seamless learning paths and platform stability.</li> <li>Workflow Automation: Design, build, and optimize automated process flows using Make and Celonis Action Flows.</li> <li>Agentic Process Innovation: Identify operational bottlenecks and apply AI tools/agents to automate routine tasks, driving the Academy's transition toward AI-driven operations.</li> </ul> <p><strong>The
