About the role
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Role: As a Lead Solutions Architect specializing in containerized solutions, you will play a crucial, pioneering role in this new initiative. Your primary focus will be leading the deployment of these solutions within our customer environments. Solutions Architects are vital members of our project teams, often serving as the initial technical point of contact for our customers and key technical stakeholders for a successful deployment of Celonis. To ensure our customers achieve value, you will drive the technical setup required to leverage the full range of Celonis features and functionalities, including process mining, execution management, process automation, Action Flow, and task mining. Given the unique nature of every customer environment, you will be the key liaison for translating the customer's technical
requirements to ensure successful deployment on the clients infrastructure and successful integrations with their source systems. Furthermore, you will lead discussions on user management and authentication, acting as a technical partner to remove any technical barriers to user adoption. The work you’ll do: On Celonis side you are the key technical stakeholder for a successful technical delivery and onboarding of Celonis for enterprise clients. Lead technical discussions to analyze customer architecture, recommend optimal solutions, and facilitate deployment, managing expectations amidst technical constraints. Remove technical obstacles to maximize Celonis user adoption, clarifying technical risks and necessary tradeoffs. Promote reusability by choosing between dedicated customer solutions and broader platform enhancements in collaboration with Celonis product development. Establish real-time data integrations between customer systems and Celonis via APIs and internal tools. Guide customers on authentication, user/group management, and provisioning best practices. Thus, removing all technical barriers to drive user adoption of Celonis. The
