Creditor Relations Agent

Remote
Full-time
Visa Sponsorship

About the role

Solo is Closing the Justice Gap.

Solo helps people resolve debt. So far, we’ve helped Americans respond to over $2 billion in debt lawsuits, and this is the ground floor. Over 70 million people are in collections every year, and we want to help every one of them.

We’re backed by Kleiner Perkins and Y Combinator, the investors behind Apple, Google, Stripe, and AirBnB.

You can read about us in TechCrunch, Business Insider, Bloomberg, NPR, ABC, IBT, and FastCompany.

You can learn about our mission and principles here.

You’ll be building creditor relationships.

We’re hiring someone to support our growing Creditor Relations Team

  • Partner with creditors through the list exchange process to secure settlements.
  • Implement standard operating procedures (SOP) for each process.
  • Provide ongoing support for creditors, when needed.
  • Provide input to engineering on changes that occur in the list exchange process.
  • Other duties as assigned.

Solo is fully remote, so this job is fully remote. Salary range $41,600 yearly with an annual target bonus of $20,000. Standard benefits package included.

You are a master of execution.

We’re looking for someone with these qualifications.

  • 3+ years of experience in administrative, operations, or people support roles.
  • Strong organizational and multitasking abilities with attention to detail.
  • Excellent written and verbal communication skills.
  • Proficiency in tools such as Google Workspace, Slack, and project management.
  • Ability to handle confidential information with professionalism and discretion.
  • Proactive and resourceful problem-solver.
  • Reliable, self-motivated, and comfortable working in a fast-paced environment.
  • Friendly and professional demeanor with a focus on collaboration and service.
  • Continuously improves over time.

About Solo

We help people resolve debt.

Other roles at Solo

Interested?

Let me introduce you to the founders.

Skip the process

Refer someone

Know someone great for this role?

Share your link. If they get hired through Standout, you get $3,000.

Job details

Salary

$41,600 - $41,600

Location

Remote

Experience

3+ years

Company

NameSolo
IndustryConsumer Finance
Team Size25

Funding

Total raised

$2.3M

Last stage

Seed

Investors

Y Combinator
Kleiner Perkins
TThe LegalTech Fund
TTemerity Capital Partners
MMana Ventures

Founders

SE

Scott Erickson

Co-Founder & CTO

LinkedIn
YL

Yale Levy

Director

George Simons

George Simons

Co-Founder & CEO

LinkedIn

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.