About the role
Operations Manager | Bolt Careers Careers Business Operations Operations Manager Operations Manager Join Bolt as an Operations Manager in Helsinki and play a key role in driving the success of our business in Finland. You'll work at the heart of our operations, leading strategic initiatives, improving performance, and developing a high-performing team while helping shape the future of mobility in one of our most important markets. Location: Helsinki, Finland View all roles Apply now
About
the role This role is at the heart of our strategy, tasked with taking ownership of our day-to-day business in Finland. The Operations Manager will be responsible for developing and promoting talented individuals to foster a high-performing team. Moreover, this individual will drive operational excellence, constantly challenging the status quo by introducing innovative and simplified approaches to enhance our services. The desired candidate is a smart, analytical entrepreneur who loves to solve problems, makes things happen through relentless execution, and puts
the team's mission above their own ego. This role is designed for someone who thrives in a fast-paced environment and is dedicated to contributing significantly to Bolt's success in Finland. Main tasks and
responsibilities: Own the P&L and support the General Manager in executing Bolt's long-term strategy in Finland — including running the weekly, monthly and quarterly business reviews and market performance data into clear narratives and action plans for regional and HQ stakeholders. Oversee programs and projects to grow and retain our driver and fleet base, improve their value proposition, and deliver outstanding service to riders — from strategic planning to hands-on execution. Engage in Business Development to identify new revenue opportunities, forge partnerships, and negotiate and structure contracts, including collaborations with drivers and fleets. Lead and develop a small team to ensure the successful implementation of all projects, programs, and activities. Advise and closely collaborate with HQ teams such as Product, Legal, Marketing or Finance to develop and execute key initiatives that drive growth and efficiency. About you: You have 5+ years of experience in an Operations Management role with a strong analytical component. You have a highly data-driven analytical mindset — you're comfortable in Excel, and you know your way around a BI tool (Looker, Tableau, or similar). You don't wait for an analyst to pull a number for you. You have experience leading a team and a passion for developing people. You ideally have experience managing new product launches or market entry processes. You have excellent negotiation and communication skills in English and Finnish. You roll up your sleeves when needed — whether that's building a driver incentive model, reviewing fleet contracts line by line, or working through a backlog of vehicle applications. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is valuable, but what we really look for is drive, intelligence, and integrity — so if you don’t tick every box, apply anyway. Apply now and join us to make cities for people, not cars. First name Last name Email Phone Number Upload your CV Drop files here to upload or choose from your device Browse files Supported formats: .pdf, .docx (max. file size 5MB) Will you now or in the future need sponsorship for employment visa status to start or keep working with Bolt? Select an option Do you need special assistance due to disability? We are happy to provide reasonable accommodations. (optional) By responding, you consent to Bolt processing your disability data in accordance with our Privacy Notice . Where did you hear about Bolt? Select an option By ticking this box, I confirm that I have read and understand the content of the Privacy Notice and acknowledge that my personal data will be processed as part of this application. Continue to survey Submit application Fill in our Demographic Survey Please help Bolt’s diversity and inclusion efforts by completing our voluntary demographic survey. div>div>label]:mb-4"> Which gender identity do you most closely identify with? (optional) Female Male Non-binary Other Prefer not to disclose div>div>label]:mb-4"> What is your age? (optional) Under 21 21-25 26-34 35-44 45-54 55-64 65 or over Prefer not to disclose div>div>label]:mb-4"> Are you a parent, caretaker, or legal guardian of anyone? (optional) Yes No Prefer not to disclose div>div>label]:mb-4"> Do you live with any disability? (optional) Yes No Prefer not to disclose div>div>label]:mb-4"> In which country do you currently live? (optional) Estonia Romania Poland Germany Other, please specify (country) Prefer not to disclose Question 1 / 5 Previous Next Submit application Your answers are anonymous and not linked to your application. By responding, you consent to Bolt processing your demographic data in accordance with our Privacy Notice . AI Disclaimer: We use Greenhouse's AI-powered Talent Matching tool to compare your application against our job
