Account Management Team Lead

About the role

Account Management Team Lead | Bolt Careers Careers Business Operations Account Management Team Lead Account Management Team Lead We are looking for a passionate Account Management Team Lead to lead the local team and drive our business, developing, managing and growing our partner restaurants in Slovakia.It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a truly global food delivery platform.Please note that this is a full-time permanent employment opportunity. The yearly gross salary for this role starts from 24000 EUR and will depend on your skills, knowledge, and experience.Let’s build the future of food delivery together! Location: Bratislava, Slovakia View all roles Apply now About the role You’ll have a clear understanding of our key business goals and actively manage our partners to generate long-term value for our partners and the platform. In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities - driving local execution of our global projects or being the Country Manager’s right hand in managing our business priorities. Main tasks and responsibilities: Lead, motivate and coach the Account Management Team to achieve their goals. Manage, organize and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue. Analyze key performance metrics to gain insights and improve customer performance. Forecast growth and evaluate the achievement of our business goals. Execute and refine our operational strategy, solve daily commercial and operational issues. Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants. Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans. Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations). About you: 3-5 years of experience, preferably in Account Management, Consulting, Business Development, or similar roles. Excellent communication & written skills in English and Slovak. People manager: experience leading a team to achieve individual and shared goals in a client facing role. Solid analytical skills: ability to interpret and present data to generate insights and support decision-making. Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets. Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills. Ownership: ability proactively find solutions to business problems. Passion: drive to work with new technologies or with food tech Excellent communicator: ability to effectively communicate with many stakeholders involved. Outstanding project manager: capable managing multiple projects, resources, priorities and time. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above! Apply now and join us to make cities for people, not cars. First name Last name Email Phone Number + 372 Upload your CV Drop files here to upload or choose from your device Browse files Supported formats: .pdf, .docx (max. file size 5MB) Will you now or in the future need sponsorship for employment visa status to start or keep working with Bolt? Select an option Do you need special assistance due to disability? We are happy to provide reasonable accommodations. (optional) By responding, you consent to Bolt processing your disability data in accordance with our Privacy Notice . Where did you hear about Bolt? Select an option By ticking this box, I confirm that I have read and understand the content of the Privacy Notice and acknowledge that my personal data will be processed as part of this application. Continue to survey Submit application Fill in our Demographic Survey Please help Bolt’s diversity and inclusion efforts by completing our voluntary demographic survey. Which gender identity do you most closely identify with? (optional) Female Male Non-binary Other Prefer not to disclose What is your age? (optional) Under 21 21-25 26-34 35-44 45-54 55-64 65 or over Prefer not to disclose Are you a parent, caretaker, or legal guardian of anyone? (optional) Yes No Prefer not to disclose Do you live with any disability? (optional) Yes No Prefer not to disclose In which country do you currently live? (optional) Estonia Romania Poland Germany Other, please specify (country) Prefer not to disclose Question 1 / 5 Previous Next Submit application Your answers are anonymous and not linked to your application. By responding, you consent to Bolt processing your demographic data in accordance with our Privacy Notice . AI Disclaimer: We use Greenhouse's AI-powered Talent Matching tool to compare your application against our job requirements. Learn More Become part of our Business Operations team *Some perks may differ depending on your location. Why you’ll love it here: Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms. View team Play a direct role in shaping the future of food delivery. Impact millions of customers and partners in 500+ cities across 45 countries. Work in fast-moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities. Get a rewarding salary and stock option package that lets you focus on doing your best work. Enjoy the flexibility of working in a hybrid mode. Take care of your physical and mental health with our wellness perks. About us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. Learn more We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission! 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