About the role
About Soff
Soff is the AI agent workforce for the physical world. We bridge the gap between data intelligence and industrial execution. By deploying a specialized workforce of AI agents orchestrated by a central intelligence, we give enterprises the power to automate mission-critical tasks with absolute precision.
Starting with Sales.
Soff evolves with every transaction, turning operational friction into a competitive edge so sales teams stop firefighting and start growing the company.
About the Role
You will join our team as Chief of Staff. You'll work directly with the founder to drive the highest-priority initiatives across the company — from customer success to operations to strategy. You'll be the connective tissue between every function, ensuring nothing falls through the cracks as we scale.
What you'll do
- Own cross-functional execution: coordinate between engineering, sales, and customers to ensure priorities are aligned and moving fast
- Serve as the founder's force multiplier — take ownership of critical projects, prepare for key meetings, and drive follow-through on strategic decisions
- Lead customer success operations: oversee onboarding, implementation, and account health for key clients, stepping in directly when needed to ensure white-glove service
- Build and refine internal processes, workflows, and reporting as the company scales from early customers to broader market adoption
- Analyze customer and business data to surface insights, identify bottlenecks, and recommend priorities to the leadership team
- Own special projects end-to-end: offsites, tradeshows, partnership announcements, case studies, hiring coordination, and whatever else the business needs
