B2B Account Manager

About the role

B2B Account Manager | Bolt Careers Careers Business Operations B2B Account Manager B2B Account Manager B2B Account Manager, Bolt for Business We’re looking for a growth-driven Account Manager to join our Bolt Business team in Latvia. This role is heavily focused on driving usage, upsell, and expansion within existing accounts. You’ll be on the front line with customers, making a high volume of activities, spotting opportunities, and scaling them across accounts and verticals. As the face of Bolt Business, you will work closely with key businesses, deeply understand their operations, and actively push adoption and growth of Bolt’s products. The salary range for this role is between €2,500 - €3,500 monthly fixed + 25% quarterly bonus structure + equity. Location: Riga, Latvia View all roles Apply now About the role As an Account Manager, you’ll own the commercial growth, retention and expansion of an assigned portfolio of well known business customers. You are not just maintaining relationships- you are actively growing them. You’ll work closely with clients to: Increase active usage and transaction volumes. Upsell additional Bolt for Business products and verticals. Identify scalable opportunities and replicate success across accounts. This is a high-energy, proactive role suited for someone who is hungry, comfortable with frequent communication, and motivated by measurable growth outcomes. Main tasks and responsibilities: Own and grow a portfolio of existing business clients with a strong focus on usage growth, upsell, and expansion. Proactively engage customers through regular calls, meetings, and visits, maintaining a high activity level. Identify opportunities to scale Bolt Business usage across multiple verticals (e.g. Ride Hailing, Bolt Drive, Bolt Food and other Bolt products) within existing accounts. Actively push adoption of new features, products, and use cases to drive higher volumes. Take full ownership of customer performance, advising on optimal use cases to maximize value and retention. Develop and execute account growth plans focused on increasing volume and revenue from existing clients. Promptly handle customer queries while continuously steering conversations toward growth opportunities. Collaborate closely with Sales, Customer Support, Product, Account Managers, and Country Managers to unlock upsell and expansion opportunities. Support onboarding of new clients while ensuring fast ramp-up and early growth. About you: You have at least 2 years of experience in Account Management, Customer Success, Sales, or a similar B2B role. You are hungry, driven, and comfortable with a high volume of calls and customer interactions. You have a proven track record of growing existing accounts, increasing usage, and driving upsell. You naturally identify opportunities and know how to scale them across accounts and segments. You take strong ownership of results and push initiatives forward independently. You communicate confidently in Latvian and English and can build trust quickly with stakeholders. You are hands-on, proactive, and motivated by clear targets and measurable impact. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Apply now and join us to make cities for people, not cars. First name Last name Email Phone Number Upload your CV Drop files here to upload or choose from your device Browse files Supported formats: .pdf, .docx (max. file size 5MB) Will you now or in the future need sponsorship for employment visa status to start or keep working with Bolt? Select an option Do you need special assistance due to disability? We are happy to provide reasonable accommodations. (optional) By responding, you consent to Bolt processing your disability data in accordance with our Privacy Notice . Where did you hear about Bolt? Select an option Salary Expectations? Do you speak both Latvian & English fluently? Yes No By ticking this box, I confirm that I have read and understand the content of the Privacy Notice and acknowledge that my personal data will be processed as part of this application. Continue to survey Submit application Fill in our Demographic Survey Please help Bolt’s diversity and inclusion efforts by completing our voluntary demographic survey. Which gender identity do you most closely identify with? (optional) Female Male Non-binary Other Prefer not to disclose What is your age? (optional) Under 21 21-25 26-34 35-44 45-54 55-64 65 or over Prefer not to disclose Are you a parent, caretaker, or legal guardian of anyone? (optional) Yes No Prefer not to disclose Do you live with any disability? (optional) Yes No Prefer not to disclose In which country do you currently live? (optional) Estonia Romania Poland Germany Other, please specify (country) Prefer not to disclose Question 1 / 5 Previous Next Submit application Your answers are anonymous and not linked to your application. By responding, you consent to Bolt processing your demographic data in accordance with our Privacy Notice . AI Disclaimer: We use Greenhouse's AI-powered Talent Matching tool to compare your application against our job requirements. Learn More Become part of our Business Operations team *Some perks may differ depending on your location. Why you’ll love it here: Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms. View team Play a direct role in shaping the future of mobility. Impact millions of customers and partners in 600+ cities across 50 countries. Work in fast-moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities. Get a rewarding salary and stock option package that lets you focus on doing your best work. Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork. Take care of your physical and mental health with our wellness perks. About us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. Learn more We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission! 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