Account Manager

Account Manager | Bolt Careers Careers Business Operations Account Manager Account Manager Bolt Food is looking for an Account Manager to be the driving force behind the success of our restaurant partners for the new Bolt Food service. You will be their dedicated point of contact, helping them maximize their business volume and revenue on the new platform. Location: Tallinn, Estonia View all roles Apply now

About

the role As an Account Manager for Bolt Food's new service, you will be at the forefront of revolutionising how restaurants manage their yield and attract new diners. Reporting directly to the Business Development Manager, you will be the primary point of contact for all activated restaurant partners, ensuring their success from launch through sustained growth. Your core mission will be to drive business volume and revenue within the new product, cultivating strong, lasting relationships with our restaurant partners. You will be instrumental in guiding them through the new platform, ensuring a seamless experience that maximizes their visibility and customer acquisition. This dynamic role demands exceptional communication and strategic negotiation skills to navigate diverse merchant needs and market changes. Your ability to adapt swiftly to evolving commercial landscapes and efficiently manage multiple accounts will be crucial in empowering our merchants to thrive within this exciting new product. Main tasks and

responsibilities: Achieve growth by contributing to the country's targets through building strong business relationships with a portfolio of business partners, restaurants in the designated area. Manage, organize and negotiate eater-facing campaigns that will increase business volume and revenue. Analyze key performance metrics to gain insights driving and improving customer performance Forecast growth and evaluate the achievement of our business goals. Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans Work with cross functional departments to drive business growth (Campaigns, Merchant operations, Customer Service, Courier Operations) Engage in commercial conversations with restaurant partners via phone, email, Zoom and meetings on an ongoing basis to monitor and support progress toward their business objectives. About you: At least 3 years of experience in Account Management, Business Development, Consulting, or a similar commercial role Expert analytical skills: ability to interpret, prioritize business impact, present data to generate insights and support decision-making Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills Excellent communicator: ability to effectively communicate with many stakeholders involved Fluent in Estonian, English, and Russian at a business level At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is valuable, but what we really look for is drive, intelligence, and integrity — so if you don’t tick every box, apply anyway. Apply now and join us to make cities for people, not cars. First name Last name Email Phone Number Upload your CV Drop files here to upload or choose from your device Browse files Supported formats: .pdf, .docx (max. file size 5MB) Are you based in Tallinn, Estonia? Yes No Are you fluent in Estonian? Yes No Are you fluent in English? Yes No Are you fluent in Russian? Yes No Are you comfortable working from the office in Tallinn at least 3 days a week? Yes No Do you have at least 3 years of experience in Account Management? What are your salary expectations (base) in gross annual EUR for this role? Will you now or in the future need sponsorship for employment visa status to start or keep working with Bolt? Select an option Do you need special assistance due to disability? We are happy to provide reasonable accommodations. (optional) By responding, you consent to Bolt processing your disability data in accordance with our Privacy Notice . Where did you hear about Bolt? Select an option By ticking this box, I confirm that I have read and understand the content of the Privacy Notice and acknowledge that my personal data will be processed as part of this application. Continue to survey Submit application Fill in our Demographic Survey Please help Bolt’s diversity and inclusion efforts by completing our voluntary demographic survey. div>div>label]:mb-4"> Which gender identity do you most closely identify with? (optional) Female Male Non-binary Other Prefer not to disclose div>div>label]:mb-4"> What is your age? (optional) Under 21 21-25 26-34 35-44 45-54 55-64 65 or over Prefer not to disclose div>div>label]:mb-4"> Are you a parent, caretaker, or legal guardian of anyone? (optional) Yes No Prefer not to disclose div>div>label]:mb-4"> Do you live with any disability? (optional) Yes No Prefer not to disclose div>div>label]:mb-4"> In which country do you currently live? (optional) Estonia Romania Poland Germany Other, please specify (country) Prefer not to disclose Question 1 / 5 Previous Next Submit application Your answers are anonymous and not linked to your application. By responding, you consent to Bolt processing your demographic data in accordance with our Privacy Notice . AI Disclaimer: We use Greenhouse's AI-powered Talent Matching tool to compare your application against our job