About the role
Career Center New Search Login Page Position Description HR Process Operations Analyst Global Location Mexico, Querétaro Hiring Manager email [email protected] Recruiter email [email protected] Apply Now POSITION OBJECTIVE Manage the design, documentation and continuous improvement of HR global process documentation by drafting, formatting and managing the lifecycle of, Policies, Standard Operating Procedures (SOPs), Work Instructions (WI) and related materials . This role ensures compliance with documentation standards, analyzes current practices, version control, and audit
requirements, while gathering process information, current practices, mapping workflows and translating them into clear procedures. The analyst also contributes to continuous improvement by identifying gaps, embedding key controls, supporting stakeholder collaboration, escalating the automation request to the HR Tech team, supporting training efforts and systematic updates within the project tracking system (Jira) and document repository. MAIN ACTIVITIES: Assist in drafting and formatting and updating HR processes documentation, including Policies, SOPs and WIs. Analyze existing processes to identify improvement opportunities using data collection, root cause analysis, and stakeholder input. Participate in HR efficiency or standardization projects. (including training to participants) Ensure adherence to established standards for naming conventions, document versioning, formatting and lifecycle management. Maintain version control, change logs, and ensure timely periodic reviews of documentation. Maintain the HR document repository and ensure all documents remain accurate, current and accessible. . Conduct quality checks to verify clarity, consistency and completeness of documentation. Support the collection of process information from internal stakeholders for document updates and document creation. Create and update process flowcharts to support written documentation. Track and follow up on document review and approval workflows. Update in project management system (Jira) the tasks status and following Agile methodology. Identify gaps between documented and actual processes and propose improvements. Provide guidance to users on templates, standards and documentation