About the role
At Lapel, we believe the most hospitable companies win. We're building the data, infrastructure, and tools that help customer-facing teams understand every customer and act on that insight at scale.
Most internet businesses want to treat customers well, but their tools work against them. We’re building the layer that makes service feel personal again: unifying context, coordinating action, and closing the gap between intent and experience.
It’s a technically ambitious challenge spanning data infrastructure, AI, and systems design—with a deeply human outcome: helping software companies serve people better. We call it hospitality at scale.
We’re well-funded, backed by top-tier investors, and already working with incredible companies, from fast-growing startups to large enterprises. We’ll share more details when we talk.
As one of the first engineers, you’ll work directly with the founders to shape the foundation of our product, infrastructure, and engineering culture.
What You’ll Do
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Build, operate, and scale the Lapel platform from the ground up
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Work closely with founders, designers, and customers to translate ideas into robust products
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Help define and shape backend architecture, infra, and tooling decisions
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Own key projects end-to-end, from scoping to deployment to post-launch iteration
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Ship new systems and APIs using the latest and greatest tech like TypeScript, Drizzle, Temporal, PostgreSQL, Kubernetes, Pulsar, LLMs, and more
You’ll thrive in this role if you:
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Have 4+ years of engineering experience and a strong track record of shipping high-quality products at scale
